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trying to login into my sbcglobal.net account

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trying to login into my sbcglobal.net account

I've had this account for years and several days ago it wasn't recognizing my password.  This is the only email account I have and need to access it.  Please help

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Message 26 of 100
Employee

Re: sbcglobal.net email login

Hi all, 

 

Have you attempted a password reset? If so, you will need to wait 24 hours before signing in. 

 

@savanah.gantt, what troubleshooting have you performed?

 

ChrisZ

 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 15 of 100
Contributor

Re: sbcglobal.net email login

did not received any email from sbcglobal.net

Message 16 of 100
Contributor

Re: sbcglobal.net email login

I am getting a message that says my mailbox is outdated.  I need to re-validate and login to restore my mailbox and avoid being suspended.  I don't know what to do here.  

Message 17 of 100
Employee

Re: sbcglobal.net email login

@dmthosmas6,

 

Is this email you're seeing or a popup? 

 

Chris

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 18 of 100
ACE - Expert

Re: sbcglobal.net email login

@dmthomas6:

That "sounds" like the same old phishing email.  You don't have to "re-validate" anything so don't replay or click any links.  Just trash it.

 

Note, there is a popup banner in the webmail for users using so-called "outdated" browsers for the webmail (stupidity IMO unless att plans to use newer browser features for more annoying/intrusive ads in the future).  That's tied to this att announcement.  Some users are claiming they are getting emails about this too (verdict is still out - as far as I am concerned - on whether the email is spam/phishing).  But even there the email subject is about outdated browsers not so called account re-validations.

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Message 19 of 100
Contributor

Re: sbcglobal.net email login

I need login in my account  is ok  

Message 20 of 100
Contributor

Re: sbcglobal.net email login

I can't get to my email; I want to know why.

Message 21 of 100
Contributor

Re: sbcglobal.net email login

Sign in to abc global account

Message 22 of 100
Contributor

Re: sbcglobal.net email login

Can not sign in

Message 23 of 100
Contributor

Re: sbcglobal.net email login

How do I get back in to receive mail from my sbcglobal account?

Message 24 of 100

Re: sbcglobal.net email login

Whenever I go to my at&t page and open the email it brings up my Yahoo.com email and not the sbcglobal.net email. This is very frustrating.

Message 25 of 100
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Administrator
Solution
Accepted by Administrator (Administrator)
Accepted by davidbk
‎10-16-2018 11:33 AM

Re: trying to login into my sbcglobal.net account

Hello @27vdd53!

We'd be happy to help you regain access to your email account!

We're going to have to reset your password, and here is how:

  1. Visit the Forgot Password page.
  2. Select "Password".
  3. Enter your full AT&T email address and your last name.
  4. Select Continue.
  5. From the drop-down menu, select "I'll answer my security questions".
  6. Answer the security questions that you set for your account.
  7. Select Continue.
  8. Enter your new password choice.
  9. Hit continue.
  10. You should receive a message saying that your new password selection has been successful. At that point it will log out and bring you back to your login page to enter in your name password and log back into the system.

Once you create the new password, make sure it is stored in a secure place so that you never forget it.

We hope this helps!

Alexander, AT&T Community Specialist


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Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 27 of 100
Contributor

Re: sbcglobal.net email login

how do I get my sbcglobal.net email?

Message 28 of 100
Contributor

Re: sbcglobal.net email login

I tried to  rese a password but was  asked how did I wanted to receive it. I was then given an email address to have the temporary password sent to.  how am I supposed to log into the email address they sent it too without a password. that's crazy. I'm still lost. losing money by the seconds. help.

Message 29 of 100
Contributor

Re: sbcglobal.net email login

I have done this and it says my answers aren't ;correct =--I never changed my email password for years and i am pretty sure my answers to the question are correct so now what do i do. I called the following number for email help 1-844-662-8666 who then gave me a number of 888-633-5526 that answered Yahoo and said his name was Love only to be told my email had been hacked and to get it fixed I needed to pay $399.99 for a one time fix and up to 799.99 for a 5 year fix  is this legitimate?

Message 30 of 100
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