Contributor
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3 Messages
stay logged into e-mail
I cannot stay logged into my e-mail even tho I check the box to stay logged in for two weeks?
Contributor
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3 Messages
I cannot stay logged into my e-mail even tho I check the box to stay logged in for two weeks?
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.3K Messages
5 years ago
Hi there, @Nutfrm_88.
We understand the convenience of being able to stay signed into your email. Please ensure your web browser is not prohibiting the website from saving passwords. You can do so in your settings. This is an option that is put in place in order to protect your email privacy. Are you accessing your email via phone, tablet, or computer?
Do you come across any other errors outside of a constant sign in?
Hope to hear from you soon!
Ariel, AT&T Community Specialist
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_xyzzy_
Expert
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15K Messages
5 years ago
Clear your browser cache and cookies (or just the pertinent att and yahoo cookies). See if that fixes the problem.
See if the problem exists if you use a another browser.
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Nutfrm_88
Contributor
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3 Messages
5 years ago
Melani Hutton
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greggbword
Contributor
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2 Messages
4 years ago
accepted solution
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_xyzzy_
Expert
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15K Messages
4 years ago
@Nutfrm_88 - why did you accept ATTCares post as the solution if it wasn't the solution?
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