AT&T - how do I get to a real escalation team?? I know I have 3mbps to my house but the Max AT&T plan is 768K download . . this gives me only 1ook upload. I have been turned over to "The AT&T Escalation Team" four times with promises to receive call back within 24 hours. I have never received any call back. One AT&T suppoort person offered their solution - drive to Starbucks and look for a hotspot.
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