11-29-2017 12:17 AM
There is a way to change your password without knowing your security questions. Go here. That provides two ways to reset the password; using the security questions or using another email address to text message address. Obviously you would use the second method. There's a little video on that page describing the process.
A confirmation is sent as a text message or to email address you specify. If you elect to do email then you can always set up a free email account in any number of places like gmail, aol, hotmail, etc.
11-30-2017 7:27 AM
I would love to be of assistance with your Email issue. We are still awaiting a response from you though messaging. We would like to work one on one with your to personally handle this issue due to there being personal information involved. You should have a notification in your mailbox on the top left of your forums profile.
I look forward to your response!
James, AT&T Community Specialist
- edited 03-01-2018 12:25 PM
Sbcglobal Password Reset Step by Step Process We Found here : sbcglobal email password reset
05-02-2018 1:53 PM
Reset your password with security questions
09-18-2018 10:43 PM
My sbcglobal.net account is no longer recognizable. When I attempt to reset my password, the email address is unrecognizable. Please help!
11-05-2018 6:48 AM
My email password and or user id is no longer working for my sbcglobal.net account. I see others have had this issue as well. Started around Oct. 30,31 2018. Any solutions??
11-13-2018 11:58 AM
Also having the email account problems. User id/password no longer working and security questions aren’t what was selected to start and no other option other than to answer them...
11-14-2018 10:20 PM
Same here. I have two sbclobal. accounts. Both are linked to eachother. When I try to get a key to unlock it, it tries to send it to the linked email. There is no way I can access either. I try ATT's site, and it says it does not recognize my user name.
I tried entering my clues, and nothing matches. I have my info saved on my phone. I know what the answers were.
So frustrating as EVERYTHING I do online is connected to these accounts for the past 12 years.
11-14-2018 10:27 PM
If you are having problems changing your password, or your can but doesn't fix your login problems then try calling the Digital Assistance Center (877-273-2728) for help.
Visit these related resourcesView Email Help!