Explore & discover

Helpful Links

sbcglobal.net password reset

Highlighted
Tutor

sbcglobal.net password reset

I cannot reset the password for my sbcglobal.net email address.  I tried reseting in att.com/myatt but I don't remember security answers.

Tags (1)
89,663 Views
Message 1 of 30
ACE - Expert

Re: sbcglobal.net password reset

There is a way to change your password without knowing your security questions.  Go here.  That provides two ways to reset the password; using the security questions or using another email address to text message address.  Obviously you would use the second method.  There's a little video on that page describing the process.

 

A confirmation is sent as a text message or to email address you specify.  If you elect to do email then you can always set up a free email account in any number of places like gmail, aol, hotmail, etc.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 30
Tutor

Re: sbcglobal.net password reset

So I tried that but I’m not able to select anything other than use security questions.
Message 3 of 30
Administrator

Re: Re: sbcglobal.net password reset

Hello @mrphusion,


I would love to be of assistance with your Email issue. We are still awaiting a response from you though messaging. We would like to work one on one with your to personally handle this issue due to there being personal information involved.  You should have a notification in your mailbox on the top left of your forums profile.


I look forward to your response!


James, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 30
Teacher

Re: Re: sbcglobal.net password reset

Message 5 of 30
Contributor

Re: Re: sbcglobal.net password reset

Reset your password with security questions

  1. Visit the Forgot Password page.
  2. Select Password.
  3. Enter your full AT&T email address and your last name.
  4. Select Continue.
  5. From the drop-down menu, select I'll answer my security questions.
  6. Answer the security questions that you set for your account.
  7. Select Continue.
  8. Enter your new password choice.
  9. Hit continue.
  10. You should receive a message saying that your new password selection has been successful. At that point it will log out and bring you back to your login page to enter in your name password and log back into the system.

Sbcglobal Forgot Password

more detail: https://sbcglobalpasswordesupport.freshdesk.com/support/solutions/articles/42000016675-sbcglobal-net...

Message 6 of 30
Contributor

Re: Re: sbcglobal.net password reset

My sbcglobal.net account is no longer recognizable. When I attempt to reset my password, the email address is unrecognizable. Please help!

Message 7 of 30
Contributor

Re: Re: sbcglobal.net password reset

the e mail address is wrong so we can't get temporary  password 

Message 8 of 30
Contributor

Re: Re: sbcglobal.net password reset

My husband cannot access his sbcglobal email anymore.  Are they no longer recognizing the sbcglobal?

Message 9 of 30
Contributor

Re: Re: sbcglobal.net password reset

My email password and or user id is no longer working for my sbcglobal.net account.  I see others have had this issue as well.  Started around Oct. 30,31 2018.  Any solutions??

Message 10 of 30
Contributor

Re: Re: sbcglobal.net password reset

Also having the email account problems. User id/password no longer working and security questions aren’t what was selected to start and no other option other than to answer them... 

Message 11 of 30
Contributor

Re: Re: sbcglobal.net password reset

Same here. I have two sbclobal. accounts. Both are linked to eachother. When I try to get a key to unlock it, it tries to send it to the linked email. There is no way I can access either. I try ATT's site, and it says it does not recognize my user name. 

I tried entering my clues, and nothing matches. I have my info saved on my phone. I know what the answers were. 

So frustrating as EVERYTHING I do online is connected to these accounts for the past 12 years.

Message 12 of 30
ACE - Expert
Solution
Accepted by Community Manager (Community Manager)
Accepted by ATTDmitriyCM
‎11-28-2018 1:53 PM

Re: Re: sbcglobal.net password reset

If you are having problems changing your password, or your can but doesn't fix your login problems then try calling the Digital Assistance Center (877-273-2728) for help.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Tags (1)
Message 13 of 30
Contributor

Re: Re: sbcglobal.net password reset

The number won’t work, as they want an att phone number or account number to proceed.
Message 14 of 30
Contributor

Re: Re: sbcglobal.net password reset

Makes sense. I have a Verizon phone, but ATT internet service.
Message 15 of 30
Share this topic
Share this topic
Announcements...
Are you having trouble logging in? Is your email password not working? Let us show you how to Reset your Email Password using myAT&T!
Additional Support