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sbcglobal.net login issue


sbcglobal.net login issue

When I try to log in to my sbcglobal.net email account using the yahoo login page, I get redirected to myAT&T login page (I use my sbcglobal.net email address as an ID to login to my AT&T ISP service account too).  This problem regularly occurred after my kids visited their ROBLOX account. In the past I would clear all my browsing history, cache and cookies from Microsoft Edge (as recommended by AT&T support) and I would be able to access my sbcglobal.net email account again. The clearing of all my browsing history, cache and cookies from Microsoft Edge solution is no longer working and I am presently unable to get to my sbcglobal.net email account. Can you provide a solution that will restore my ability to access my email?

Message 1 of 3
Accepted by Administrator (Administrator)
Accepted by ATTKevin
‎07-01-2019 2:52 PM

Re: sbcglobal.net login issue

Hi There @Topcat11

Thank you for the post. We can help you with getting back into your email.


There was a recent update where using AT&T or legacy email addresses(such as SBCGlobal) will not work through the Yahoo portal.


The new path is by going to https://soc.att.com/2XcoLuF. Then click on "Sign In." Once the page changes and you see your name at the top of the page, then you can click on the envelope icon to the right and that will take you to your your inbox.


If you encounter any errors along the way, please reach back out to us again.


Matthew, AT&T Community Specialist



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Message 2 of 3

Re: sbcglobal.net login issue

This does not work.  it just times out EVERY SINGLE TIME

Message 3 of 3
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