pacbell.net sign in problems

[steve11613]

Hello, 

I have had this email for decades. I recently set up phone number identification. When I would sign into any device I would get a push notification on my phone to allow the sign in. Now when I try to sign in it is not sending a push notification. Nor is it recognizing my password because of this setting. It reverts back to the att sign in. I have vital information in this account. 

Please help. 

[ATTCares · Accepted solution]

Hello there @steve11613,

Thanks for posting in the Forums, we can provide helpful resources that may resolve your Email sign in error.

You may need to Reset your Email Password Using myAT&T, access the article attached for steps to change your password. You'll find additional email help under 'Email Tips & Troubleshooting Solutions'. 

Reach back and let us know if you were able to reset your password using myAT&T.

Denise, AT&T Community Specialist