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inbound.att.net is not responding

inbound.att.net is not responding

I have a ATT/Yahoo email address. The inbound.att.net server is not responding. I have tried pinging it with 3rd party connection sites (is it down and web site down) neither can connect to it. Is it down says that it may be down for a week. Any one know what the problem might be.

 

Thanks

Pete 

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Message 1 of 119
Tutor

Re: inbound.att.net is not responding

Someone at AT&T needs to send an e-mail IMMEDIATELY to every AT&T e-mail user announcing the OAuth/Secure Mail Key switch on 1 April 2018.  There are going to be a great many angry AT&T users on that day if AT&T fails to do so.  (Note to Management:  April Fools' Day is a terrible time to schedule a change as significant as this.)  

I heard nothing about the switch before discovering this thread.

Why am I here?  Looking for a fix for troubles with inbound.att.net.

I use Pegasus Mail, and, over the last few months, connections to inbound.att.net have timed out again and again.  Two or three attempts usually gets me through.  Connections to outbound.att.net never time out.  IMAP connections are also trouble free.  (I use IMAP to manage the SPAM that AT&T tags, but no longer allows to be collected by my e-mail client.)

Looks like I'll be spending the weekend creating Secure Mail Keys for my accounts.

 

Good luck everyone!

 

Message 16 of 119
Teacher

Re: inbound.att.net is not responding

Thought the problem went away - worked fine for 3 days but today 3/5/2018 same crap can't connect.

Why can't they fix it?

Message 17 of 119
Contributor

Re: inbound.att.net is not responding

I've been having the same problem with Thunderbird intermittently not being able to connect to server inbound.att.net for months. Usually this only lasts for no more than a day, and then I suddenly get all the accumulated emails. I had tried calling ATT in January, and the customer service (HA!) person I spoke to had me reset Thunderbird and post the same account info I'd previously been using. This deleted all the old emails on Thunderbird but didn't solve the problem. Now Thunderbird hasn't been able to connect since Friday (March 2) afternoon.

Don't know if it's worth trying to get a secure mail key, as I'm worried it will just screw things up worse.

Message 18 of 119

Re: inbound.att.net is not responding

BrenHawk, You should be able to access your emails by logging into your ATT account and clicking on the mail icon.
For me it is not as easy to use as Windows Live Mail, but it does work. I imported my contacts list from WLM to ATT
Mail, so I can send messages when push comes to shove.
Message 19 of 119
Contributor

Re: inbound.att.net is not responding

I spoke with AT&T customer service today (first by online chat and then
with a callback from an "email specialist"). The latter stated that the
problem had to be with my Thunderbird program. I tried restarting TBird
in Safe Mode with no change. Then I tried logging on to att.net and
figured out how to get my mail. After checking it for anything that
required attention and deleting a bunch of it I signed out. Then
suddenly TBird tells me I have mail - and there was all the mail I
hadn't gotten. I have no idea what happened, but I'm hoping this solves
the problem.
Message 20 of 119

Re: inbound.att.net is not responding

unable to connect to inbound.att.net is not a problem? I am on a new att modem do you really think Thunderbird firewall is preventing this connection? It's a security att issue and no one to call since it will connect in a hour or so? Once in a while ignores me..

Message 21 of 119
Contributor

Re: inbound.att.net is not responding

I've been having this same problem off an on for several weeks after my sbcglobal.net account was split from my yahoo address.  I changed my account password once and that got it working for a while, but then this week I wasn't able to connect at all. 

 

Today I finally followed the steps to create the secure email key and it's working again. (Profile -> Sign-in Info -> Manage secure mail key -> add...etc.)  I am not sure if this is any better than changing your account password but we'll see if it continues to work.

Message 22 of 119

Re: inbound.att.net is not responding

me too same thing new security ....Mozilla not allowed.

Message 23 of 119
Contributor

Re: inbound.att.net is not responding

Been having problems like those being discussed for years.  I maintain 3 Att.net email addresses and periodically one of them will have issues with the att.net servers, primarily when I'm using Thunderbird. I use webmail until I accumulate a few weeks of emails and then I use Thunderbird to move emails I want to keep off the server and onto my computer.  When I'm having issues, it usually resolves itself within a few days but I think I've discovered something recently.  A few weeks ago, I rebooted my computer after having problems accessing one of my att.net email accounts via Thunderbird.  After rebooting, I was able to check that email account with no issues.  I tried it again the other day when the problem reoccurred and rebooting worked again.

Message 24 of 119
Scholar

Re: inbound.att.net is not responding

 

x,  you have been helpful in the past.

 

Intermittently for several days (weeks?), the message "inbound.att.net not responding" has been occurring with my SeaMonkey (like ThunderBird) client.  It will occur for several hours and then not occur for quite a while.

 

Any idea what's going on?

 

Thanks!

 

. . . .  Pete

 

Message 25 of 119
Teacher

Re: inbound.att.net is not responding

I have been complaining for quite a while. All ATT support will say is that
the server is up. And then of course offer to troubleshoot if you pay them.
Someone might tell them that a server can be up but the software might not
be.

I still have the trouble but its been better the last 3 weeks.

Problem is no one at ATT will take ownership of the problem.
Message 26 of 119
ACE - Expert

Re: inbound.att.net is not responding

@petercreasey  said:

x,  you have been helpful in the past.

 

Intermittently for several days (weeks?), the message "inbound.att.net not responding" has been occurring with my SeaMonkey (like ThunderBird) client.  It will occur for several hours and then not occur for quite a while.

 

Any idea what's going on?

I would occasionally see smtp server timeout errors where I had to resend the email multiple times before it sent.  Nothing I could do but keep retrying.  But I haven't seen that problem for some time now and never saw it with inbound.  If the inbound problem is similar I think it is due to a failing server.  I think there are multiple servers handling the traffic so it isn't too much a stretch to believe one can become problematic every now and then (e.g., failing hard driver or whatever).


@petercreasey - by using the @ followed by my  id, _xyzzy_, I will get a notification of the reference to me and can then access the thread and post that did the referencing.  I assume you got a notification because I referenced your name in this post.  Actually 2 notifications since I referenced you twice in this post.

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This is a public forum and I am a customer just like you. Click kudo if you feel this post is helpful and "Accept as Solution" if it solves your problem.
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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 27 of 119
Scholar

Re: inbound.att.net is not responding

@_xyzzy_

>>  it isn't too much a stretch to believe one can become problematic every now and then

 

x,  thank you for responding.

 

I don't send much email using my ATT accounts so I only observe the outage(s) when trying to retrieve email.  It does seem that the reports all talk about the inbound.att.net outage(s).

 

Since this is happening with some regularity as reported by multiple ATT customers, it seems surprising that the recurring problem has not already addressed the problem. 

 

But what do I know?!?

 

. . . .  Pete

 

Message 28 of 119
ACE - Expert

Re: inbound.att.net is not responding

I always viewed att as having an arms length relationship with yahoo.   So I am not convenienced att even cares about such problems let alone actually reporting to whoever they contact at yahoo for such problems.  Yahoo may not even know about the problem.  I doubt they track discussions here.  On the other hand I think they (or maybe one or two yahoo representatives) do monitor the yahoo discussions.  It may not hurt to post over there.

___________________________________________________

This is a public forum and I am a customer just like you. Click kudo if you feel this post is helpful and "Accept as Solution" if it solves your problem.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 29 of 119
Scholar

Re: inbound.att.net is not responding

@_xyzzy_

>>  I am not convinced att even cares about such problems let alone actually reporting to whoever they contact at yahoo for such problems.

 

x, I understand what you're saying; however, it seems to me that ATT would want to uphold a favorable reputation with respect to anything that has the ATT name on it.

 

. . . .   Pete

 

Message 30 of 119
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