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PeteWashington's profile

Tutor

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6 Messages

Friday, January 19th, 2018 3:38 AM

inbound.att.net is not responding

I have a ATT/Yahoo email address. The inbound.att.net server is not responding. I have tried pinging it with 3rd party connection sites (is it down and web site down) neither can connect to it. Is it down says that it may be down for a week. Any one know what the problem might be.

 

Thanks

Pete 

Teacher

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27 Messages

6 years ago

I tried this afternoon to access my email xxxx@bellsouth.net. The Thunderbird email client couldn't connect. I tried a couple of time after that with the same result. I could ping inbound.att.net and get a response.

I don't want to try 10 or 20 times. I am paying for service and expect it to work. I realize servers have to be taken down for maintenance but to have it down many times a week is unacceptable.

The ATT response of its configured wrong is ridiculous when it works 70% of the time. I just think that's in their script.

Since a lot of people are complaining, I would think ATT would have to have enough sense to think there was a problem. Do a Google search - I have seen complaints from Macbook, Thunderbird, and Outlook users. 

How can this be communicated to ATT???

Teacher

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27 Messages

6 years ago

ATT says Thunderbird is not compatible but you indicate it will work? I might try this when I have time. 

Expert

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15K Messages

6 years ago

Whoever said that doesn't know what they are talking about.  Been using it a few years now with no problems.  What happens after April 1 is still up in the air. 

Expert

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15K Messages

6 years ago

The mail server certainly wouldn't be called just "att.net".   For POP the inbound settings should be inbound.att.net/995/ssl/password authorization which I think you originally had.

 

FWIW, I recently changed my TB to use the secure mail key.  Worked with no problems.

 

However, all of this may possibility be an academic exercise anyhow after April 1 based on what I am reading here.

(edited)

Teacher

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27 Messages

6 years ago

          Had a little time this afternoon. No response about 1:45 EST. Tried 20 times in a row with no connection.

Tutor

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3 Messages

6 years ago

Someone at AT&T needs to send an e-mail IMMEDIATELY to every AT&T e-mail user announcing the OAuth/Secure Mail Key switch on 1 April 2018.  There are going to be a great many angry AT&T users on that day if AT&T fails to do so.  (Note to Management:  April Fools' Day is a terrible time to schedule a change as significant as this.)  

I heard nothing about the switch before discovering this thread.

Why am I here?  Looking for a fix for troubles with inbound.att.net.

I use Pegasus Mail, and, over the last few months, connections to inbound.att.net have timed out again and again.  Two or three attempts usually gets me through.  Connections to outbound.att.net never time out.  IMAP connections are also trouble free.  (I use IMAP to manage the SPAM that AT&T tags, but no longer allows to be collected by my e-mail client.)

Looks like I'll be spending the weekend creating Secure Mail Keys for my accounts.

 

Good luck everyone!

 

Teacher

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27 Messages

6 years ago

Thought the problem went away - worked fine for 3 days but today 3/5/2018 same crap can't connect.

Why can't they fix it?

Contributor

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2 Messages

6 years ago

I've been having the same problem with Thunderbird intermittently not being able to connect to server inbound.att.net for months. Usually this only lasts for no more than a day, and then I suddenly get all the accumulated emails. I had tried calling ATT in January, and the customer service (HA!) person I spoke to had me reset Thunderbird and post the same account info I'd previously been using. This deleted all the old emails on Thunderbird but didn't solve the problem. Now Thunderbird hasn't been able to connect since Friday (March 2) afternoon.

Don't know if it's worth trying to get a secure mail key, as I'm worried it will just screw things up worse.

Tutor

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6 Messages

6 years ago

BrenHawk, You should be able to access your emails by logging into your ATT account and clicking on the mail icon.
For me it is not as easy to use as Windows Live Mail, but it does work. I imported my contacts list from WLM to ATT
Mail, so I can send messages when push comes to shove.

Contributor

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2 Messages

6 years ago

I spoke with AT&T customer service today (first by online chat and then
with a callback from an "email specialist"). The latter stated that the
problem had to be with my Thunderbird program. I tried restarting TBird
in Safe Mode with no change. Then I tried logging on to att.net and
figured out how to get my mail. After checking it for anything that
required attention and deleting a bunch of it I signed out. Then
suddenly TBird tells me I have mail - and there was all the mail I
hadn't gotten. I have no idea what happened, but I'm hoping this solves
the problem.
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