emails marked as read when not read

Tutor

emails marked as read when not read

why do new email messages come in as read before I have read them - have not changed anything - starts randomly - 

Message 1 of 3 (312 Views)
Community Manager

Re: emails marked as read when not read

Hello, ryanmd!

 

Are you still seeing unread emails marked as read? If so, please send us a message by clicking here. Please include your name, phone number, email address, and the best time to reach you. We'll look into this, and you can expect a reply within two business days. Keep an eye on the little blue envelope icon at the top right corner of your screen for a reply.

 

In the meantime, let me know if you have any additional questions or concerns!

 

-Mariana

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 3 (278 Views)
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Contributor

Re: emails marked as read when not read

Mariana:  Just saw your response on this post.  Is there a fix for this?  I am experiencing the same issue.

 

... BJ

Message 3 of 3 (166 Views)