Helpful Links

emails marked as read when not read

Tutor

emails marked as read when not read

why do new email messages come in as read before I have read them - have not changed anything - starts randomly - 

340 Views
Message 1 of 3
Former Employee

Re: emails marked as read when not read

Hello, ryanmd!

 

Are you still seeing unread emails marked as read? If so, please send us a message by clicking here. Please include your name, phone number, email address, and the best time to reach you. We'll look into this, and you can expect a reply within two business days. Keep an eye on the little blue envelope icon at the top right corner of your screen for a reply.

 

In the meantime, let me know if you have any additional questions or concerns!

 

-Mariana

Message 2 of 3
Highlighted
Contributor

Re: emails marked as read when not read

Mariana:  Just saw your response on this post.  Is there a fix for this?  I am experiencing the same issue.

 

... BJ

Message 3 of 3
Share this topic
Announcements

Having trouble with your email? Need to change your password? Has your email been hacked? Check out the links below for help! Don't Forget To Search The Forums - your question may have been answered already!

Service acting up? Click here to troubleshoot now!

Additional Support