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Re: email



cannot access email for over 2 weeks, can sign in to ATT home page no problem, but not email, every attempt results in YAHOO error message that says " PAGE NOT FOUND" please help


Message 1 of 4
Accepted by Administrator (Administrator)
Accepted by ATTDanW
‎04-05-2019 9:16 AM

Re: email

Hi @LWParker


We'd be happy to help you reset your password for your AT&T email. These steps should give you a chance to change the password without using the recovery email address:

  1. Visit the Forgot Password page.
  2. Select Password.
  3. Enter your full AT&T email address and your last name.
  4. Select Continue.
  5. From the drop-down menu, select I'll answer my security questions.
  6. Answer the security questions that you set for your account.
  7. Select Continue.
  8. Follow the prompts to create your new password.

We hope this helps! Let us know if you have any other questions for us.


Lafayette, AT&T Community Specialist

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Message 2 of 4

Re: email

ok, tried this "solution" for the 100+ time and get the same error message "Sorry, the page you requested was not found." same message as every other time and still cannot access email and that has been the case for over a month now. this kind of non-service certainly does not entice me to sign up for any other ATT service including DirectTV

Message 3 of 4

Re: email

I have an interesting problem. When I send a message, especially a broadcast message, it shows as coming from my real address. However, when someone tries to REPLY or REPLY ALL, the reply goes to a bogus address; Instead of to ++++++++++01att.net it goes to +++++++++001@outlook.com. How do I fix this?

Message 4 of 4
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