Tutor
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12 Messages
email sent folder shows all from: "me"
In my 'sent' emails - all show from 'me'.
Used to show to whom sent = better info.
Tried the 'view' option = no 'to whom' sent option.
Thanks, John
Tutor
•
12 Messages
In my 'sent' emails - all show from 'me'.
Used to show to whom sent = better info.
Tried the 'view' option = no 'to whom' sent option.
Thanks, John
Accepted Solution
Official Solution
kcgotra
Tutor
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2 Messages
10 years ago
Never mind, I figured it out. (Settings, uncheck "Enable Conversations") What a waste of time.
Still hate the new layout. You can't resize the columns or sort the columns with one click and the new ad at the top of the email list is seriously annoying. And the ads on the side take up a lot more space on the screen. And the washed out appearance is harder to read. Could go on and on. Will probably switch to Outlook.
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Official Solution
aviewer
Expert
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10.1K Messages
10 years ago
The me in sender will toggle on with enable conversations & disappear wihen conversations are not enabled.
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stitchnkitty
Mentor
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78 Messages
10 years ago
This new email format keeps popping up and instead of the company name or my name it comes up with ME..... so any time in subject or to or from it is from not my company's name it is ME.. This is the scecond time this occured -the first ist corrected it self. Now it is not ---So what is going on? and How can I get this corrected?
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ms_unicorn
Former Employee
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4.9K Messages
10 years ago
Hello, JJL111 and stitchnkitty!
Thanks for posting. It sounds like you're both experiencing the same issue. If you click on the little gear icon, it should open up your settings, and you may be able to change "Sender's Info." For more information about the updated email, click on the link below.
New AT&T E-mail
If you're still having trouble, feel free to send us a private message by clicking here. In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.
In the meantime, please don't hesitate to message me with any other questions or concerns.
-Mariana
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JJL111
Tutor
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12 Messages
10 years ago
Thanks for the reply. Found solution = on the wheel/settings - set email to 'Basic' = shows
who sent to instead of 'me'. - John
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stitchnkitty
Mentor
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78 Messages
10 years ago
is no place to change the sender!!! I changed to basic and it fixed it but every time I change screens it defaults back--- HOW ANNOYING
whos idea was this anyway?
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stitchnkitty
Mentor
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78 Messages
10 years ago
Found the sender name in accounts - it is what it is supposed to be... So this is not the solution....
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BecCoop
Contributor
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1 Message
10 years ago
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stitchnkitty
Mentor
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78 Messages
10 years ago
I have messed with this to no success--- I am in Firefox browser and the save is only for that moment and that tab so how do I get it to be permenent?
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JJL111
Tutor
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12 Messages
10 years ago
When in the "new email" there is a wheel in the upper right.
Click that + go to settings + click "basic em" at bottom - this solved it
permanently for me. - John
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