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email password reset

Employee

email password reset

want to reset email password for a sub account, not main account login.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Accepted by bentley78
‎11-04-2018 6:01 PM

Re: email password reset

I believe you can do it from the primary by getting into Manage Accounts through the primary's myAT&T .  Alternatively log into myAT&T using the sub-account's email and password.  Also could use Forgot ID/Password.  And finally the "forget" when trying to login to start.att.net or the webmail.

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Employee

Re: email password reset

Will give this a try, thanks.


*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 3 of 4
Contributor

Re: email password reset

Hi.    I tried resetting a sub account password but it says the sub account is now linked to an att access id and  I no longer have permission.     How do I get the att access id and permission now to my sub accounts?

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