Employee
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2 Messages
email password reset
want to reset email password for a sub account, not main account login.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Accepted Solution
Official Solution
_xyzzy_
Expert
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15K Messages
5 years ago
I believe you can do it from the primary by getting into Manage Accounts through the primary's myAT&T . Alternatively log into myAT&T using the sub-account's email and password. Also could use Forgot ID/Password. And finally the "forget" when trying to login to start.att.net or the webmail.
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bentley78
Employee
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2 Messages
5 years ago
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Juzplyn
Contributor
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1 Message
5 years ago
Hi. I tried resetting a sub account password but it says the sub account is now linked to an att access id and I no longer have permission. How do I get the att access id and permission now to my sub accounts?
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RCARPEN128
New Member
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1 Message
2 years ago
I am having the same problem? Were you able to get any help on this?
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ATTHelp
Community Support
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231.5K Messages
2 years ago
Thanks for reaching out @RCARPEN128, we'd be happy to help you reset your email password.
You can try out these steps to reset your password:
Please reach back out and create a new thread if you have any further questions, and we'll be here to assist you. Thank you for contacting AT&T Community Forums.
Robert, AT&T Community Specialist
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