12-15-2013 8:42 AM
I use Outlook to read my mail. In November I received an email from AT&T that I needed to update my settings or I will no longer be able to use Outlook. I clicked on the link provided and launched the AT&T Email Updater. The updater said:
"AT&T Email Updater has not found any email account that require an update.
This could happen if:
Outook no longer works to check my mail.
Solved! Go to Solution.
12-15-2013 6:02 PM
Have you attempted to manually change the settings?
The new settings, found here, indicate the following:
12-17-2013 11:50 AM
Thank you for you reply. When I manually tried to update the settings, I tested it and received the following error messages:
Log onto incoming mail server (POP3): Cannot find the e-mail server. Verify the server information in your account properties.
Send test e-mail message: Cannot find the e-mail server. Verify the server information in your account properties.
12-18-2013 9:43 AM
Thanks for posting. Julywashere's advice should have worked. If it didn't, please send us a private message by clicking here so we can investigate.
In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.
In the meantime, feel free to message me with any other questions or concerns!
Welcome to the internet boards! Check out our troubleshooting articles below and don’t forget to search the forums - your question may have been answered already!
Service acting up? Click here to troubleshoot now!
© 2016 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!