Contributor
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1 Message
bellsouth.net email account and Yahoo
I am no longer an AT&T customer; however, I have been able to access my bellsouth.net account through Yahoo. I can no longer access the account without going through AT&T and agreeing to terms, conditions and fees.
Have things changed? Will I no longer be able to access this account, and why was I not notified?
Accepted Solution
Official Solution
_xyzzy_
Expert
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15K Messages
5 years ago
Since bellsouth.net is an att email account you are expected to log in through att's home/portal page, start.att.net, not yahoo's. Not sure what terms page you are seeing unless it's the one from OATH (not att) that asks you to agree or do later.
Yes things changed, or are changing. Att is trying to umerge its accounts from yahoo (and both att and yahoo are doing a pretty bad job of it IMO). But you should be able to access the account. It might however require you to change your password (see announcement in upper right of this page). But no guarantees even that will let you in. Note, there are lots of threads in these forums with similar problems.
You weren't notified because att never personally notifies users of email changes. You are just supposed to magically know stuff has changed!
Or to get more real stumble upon a thread in these forums that just happen to have the same problem and maybe a link to an appropriate att article.
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Illnonna6_
New Member
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1 Message
2 years ago
Help me login to my email [email scrubbed]
(edited)
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ATTHelp
Community Support
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231.4K Messages
2 years ago
Here to help with your email, @Illnonna6_!
Can you explain some more what is going on with your email? What message are you getting when attempting to log in?
Let us know so we can assist better!
CalebP, AT&T Community Specialist
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SntWhit
New Member
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18 Messages
2 years ago
Caleb, we are also having an issue. We cannot log into our att.net, keeps directing to Yahoo. Our problem is 1) we have so much tied to our "old" Bellsouth.net email but now can no longer access 2) our PC died to now have new laptop but lsot all PW and User names 3) my wife can still get the Bellsouth.net emails on her iphone 4) trying to sync with Outlook but cannot with Bellsouth, only yahoo. any suggestions? ive called Yahoo and they said need to contact ATT, however we are only using att for email, no longer a customer
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dkperreira
New Member
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1 Message
2 years ago
Having a same issue with an sbcglobal.net email address as well. About 2 months ago, I was signing in through yahoo and getting my email just fine for sbcglobal.net with AT&T then something changed/got unplugged and can't access it at all. Have had the same email address with sbcglobal.net for at least 20 years with no problems. What's really going on??!
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