Contributor
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1 Message
When logging into my bellsouth email, I'm sent back to the login screen.
I can't log in on my bellsouth email and it doesn't give me any errors. I even try to reset my password and It goes back to the log in screen.....Any help
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.5K Messages
5 years ago
Hi There @garzac169
We understand that you are having a problem with getting into your email. We can help you.
Since you have already changed your password, please do not do another attempt as it creates a back log on the account.
Follow these steps:
1. Clear the cache and cookies, and saved passwords on the browser.
2. Do a complete reboot of the computer or device that you are using.
3. After rebooting, please go to: https://soc.att.com/2Y11gZI.
4. Click on the words "Sign In."
5. You can enter your email address and password there.
6. The page should change and you should see either your name or the name of the account.
7. Then you can click on the envelope icon to the right and you should be in your inbox.
If there is any other problem, please reach back out to us.
Matthew, AT&T Community Specialist
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PumaHome
Contributor
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2 Messages
5 years ago
pls help I need a document that was send by mistake to the old email pls help me out
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