Contributor
•
1 Message
bellsouth email account hacked
Bellsouth email account hacked. Can send but not receive emails. Hackers have substituted an alternative email address to which my bellsouth emails are sent instead of to my account. How can I fix that?
Accepted Solution
Official Solution
_xyzzy_
Expert
•
15K Messages
4 years ago
So is it a send problem or a receive problem? If it's a receive problem how would you know they changed anything unless you looked at your settings (see below). And if it was a send problem in that you don't get any replies you would see that in the From: field when you do a compose or the forwarding setting.
Here's my standard list of things to do if you suspect someone actually got into your webmail account.
If you contacts are gone you may be able to restore them clicking on the Contacts Actions in the toolbar and selecting "Restore from backup...".In the accounts mailbox settings look at the name, reply-to, and forwarding settings. The name and reply-to are what appears in the From when you compose an email. That's what the recipient will see. If they reply that's where their email will be sent. The Forwarding would redirect email you receive to that address. But still you should see received email in your inbox (or spam).
0