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007threh3834's profile

Contributor

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1 Message

Tuesday, January 29th, 2019 3:49 PM

How do I recover a hacked or hijacked email account?

My email was hacked, I changed the appropriate password, attempted to restore contacts 3 times, all my contacts and folders are missing, any help to recover thi info would be highly appreciated!!

Accepted Solution

Official Solution

Community Support

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230.7K Messages

5 years ago

Good morning, @007threh3834,

Here is what you can do to recover a hacked or hijacked email account.

  • Change your email password.
  • Create or update account security questions and answers.
  • Secure your computers.
  • Review and update your email settings.

Please review the link attached above for detailed information. Let us know if this information is helpful to you and regains your access to your email account.
Ariel, AT&T Community Specialist

Contributor

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2 Messages

5 years ago

My att.net email has been hacked and the person that has hacked my account also changed my password and recovery email. Can I please get some assistance as soon as possible!!! Thank you!

 

New Member

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2 Messages

2 years ago

I am having the same issue! I keep getting sent to the security questions and nothing works. AGHHH!

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