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MissRoxanne's profile

Contributor

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2 Messages

Tuesday, October 16th, 2018 6:05 PM

att.net email account

My att.net account is not accessible anymore. It kept saying no such account exists but i still have very important email correspondents to access. Can somebody please help me reactivate at least for a few days just to be able to update my contacts with new email addresses, especially those job related.

Accepted Solution

Official Solution

Community Support

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231.3K Messages

6 years ago

Hello @MissRoxanne, let’s get your issue addressed.

 

Have you attempted a password reset?

 

This will typically solve issues related to inaccessible email accounts.

 

Please let us know if this helped get your issue resolved.

 

Mihai AT&T Community Specialist

New Member

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1 Message

3 years ago

I need to access my old att.net emails. I changed to the currently.com email but I need the old att.net emails

Community Support

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231.3K Messages

3 years ago

We're here to help restore your old emails jkv1951,

 

 

Here is more information on how to recover missing emails. Keep in mind:

  1. We can only restore emails from the past 7 days.
  2. You can’t cancel a restore request.
  3. Restoration efforts aren’t always successful.
  4. Recovered emails go into the same folders they were in on the restore date you pick. Check your trash folder if you can’t find them after the restoration.
  5. You should back up any important emails received or sent in the past 7 days. 

 

Let us know if this helps. 

 

Elmi, AT&T Community Specialist. 

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