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Yahoo block bellsouth.net email

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Yahoo block bellsouth.net email

I can not log onto my bellsouth.net email via yahoo on my lap top but it works fine on my iphone.  It started about a week ago. When I type in my bellsouth.net email address at the yahoo prompt it changes to att log in and then various error messages from att.

 

What do I do to get back to normal?

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Accepted by ATTKevin
‎07-01-2019 3:01 PM

Re: Yahoo block bellsouth.net email

Hello @kyold19,

 

Thanks for reaching out to the Community, the Forums team can help provide a possible fix for your email.

 

Try accessing your email through the AT&T E-mail Login Page. If you're still not able to sign in, follow the Email Troubleshooting Steps here.

 

Let us know if the article helped with a fix.

 

Denise, AT&T Community Specialist


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Re: Yahoo block bellsouth.net email

Denise I to have the same problem.

When try to reset. I am asked  security question from 16 years ago that I don't know the answer to.

Step 1. I log in to yahoo mail like I have done for years

Step 2. I am transferred to an AT&T email login

Step 3. I enter my user id and password

Step 4. I get this message "For your security, your AT&T Access ID has a temporary protection lock." 

            "To unlock it,reset your password (FL001)"

Step 5. I click the rest your password hyperlink

Step 6. Then I see a dialog box that says"You are being redirected to ATT.com  where you can recover your password.

Step 7. I am transferred to https://www.att.com/.   On this site I see  nothing about resetting a password. Only retail items like wireless, internet ,  and TV  services etc....

This time I did not get to a place that asked for security questions.. This is a dead end.  Does anyone have any answers!!!!!!!!!!!!!!!!!!! THANKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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