Contributor
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1 Message
Yahoo block bellsouth.net email
I can not log onto my bellsouth.net email via yahoo on my lap top but it works fine on my iphone. It started about a week ago. When I type in my bellsouth.net email address at the yahoo prompt it changes to att log in and then various error messages from att.
What do I do to get back to normal?
Accepted Solution
Official Solution
ATTHelp
Community Support
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230.4K Messages
5 years ago
Hello @kyold19,
Thanks for reaching out to the Community, the Forums team can help provide a possible fix for your email.
Try accessing your email through the AT&T E-mail Login Page. If you're still not able to sign in, follow the Email Troubleshooting Steps here.
Let us know if the article helped with a fix.
Denise, AT&T Community Specialist
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Gdsullivan1
Teacher
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16 Messages
4 years ago
Denise I to have the same problem.
When try to reset. I am asked security question from 16 years ago that I don't know the answer to.
Step 1. I log in to yahoo mail like I have done for years
Step 2. I am transferred to an AT&T email login
Step 3. I enter my user id and password
Step 4. I get this message "For your security, your AT&T Access ID has a temporary protection lock."
"To unlock it,reset your password (FL001)"
Step 5. I click the rest your password hyperlink
Step 6. Then I see a dialog box that says"You are being redirected to ATT.com where you can recover your password.
Step 7. I am transferred to https://www.att.com/. On this site I see nothing about resetting a password. Only retail items like wireless, internet , and TV services etc....
This time I did not get to a place that asked for security questions.. This is a dead end. Does anyone have any answers!!!!!!!!!!!!!!!!!!! THANKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Torrieg1
Contributor
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1 Message
4 years ago
my emails are getting stuck in draft folder error says connection to outgoing server smtp.mail.att.net failed I have a bellsouth.net email address
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