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Yahoo Mail Password Reset

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Yahoo Mail Password Reset

When I signed up for Uverse a number of months ago, AT&T merged my 15 year old yahoo email account with my At&t ID.  Problem is, the att.net email and yahoo.com email are not truly linked.  My yahoo mail log in password does not match up with my att.net mail password.  I tried setting a new password through the At&t account management site as instructed, but my yahoo password still has not changed.  Ack!  I have spend an hour of my work time trying to change a password on a basic yahoo email account and do not have another hour to waste sitting on the phone trying to contact At&t tech support.  HELP!!!

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Message 1 of 20

Third try... Web Assistance with AT&T is the correct depa...

Third try... Web Assistance with AT&T is the correct department. Just keep attempting to be cheerful...i managed after 6+ hours to get access to my Yahoo email after having no access for a couple of years. I had gotten my SBC Global ID from one of the other support people and luckily we still had the same phone number so she could verify my account. I had NO idea of what my AT&T ID was as we had gotten rid of cable a couple of years ago. I had to have online chats, email conversations, and 5 hours on the phone with 6 different support people, bUT a real live department is Web Assistance and if you call 1-877-312-5550ext. 4 and ask for the Web Assistance department they can help you...
Message 16 of 20
Contributor

Re: Third try... Web Assistance with AT&T is the correct depa...

I too spent many frustating hours last night trying to resolve the same issue.  The Web Assistance number mentioned in the previous reply 1-877-312-5550ext. 4 was the way

to go. 

 

I found out the problem was that I had two different AT&T log in user names.

I was using the user name associated with att.net /yahoo accounts without success but what I should have done was used the user name I had associated with sbcglobal.net which was an email i had with AT&T before I subscribed to Uverse.

 

After resettting the password for the correct sbcglobal.net user name I was able to log in to my yahoo email with the same password.

 

Thanks everyone for the helpful messages.

Message 17 of 20
Contributor

Re: Miracles happen, and after several hours yesterday, getti...

I keep getting  Authentication is required but it does not accept my password, so how do I get around this Have not had update on email since Aug.26th

 

Message 18 of 20
Contributor

Re: Miracles happen, and after several hours yesterday, getti...

the link you provided does not work.

Message 19 of 20
Contributor

Re: Miracles happen, and after several hours yesterday, getti...

I received a fishing email for a long time, then suddenly my email stopped working and I was unable to send or receive emails. i tried to reach yahoo and Bellsouth but somehow i was not able to reach them then i search my problem in google then i found a couple of website with good articles and i was following them and i got my problem fixed

 

5 ways to recover yahoo, Bellsouth, sbcglobal  email accounts | Reset

Yahoo Bellsouth Customer Service Phone Number

 

 

 

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