05-25-2012 11:10 AM
When I signed up for Uverse a number of months ago, AT&T merged my 15 year old yahoo email account with my At&t ID. Problem is, the att.net email and yahoo.com email are not truly linked. My yahoo mail log in password does not match up with my att.net mail password. I tried setting a new password through the At&t account management site as instructed, but my yahoo password still has not changed. Ack! I have spend an hour of my work time trying to change a password on a basic yahoo email account and do not have another hour to waste sitting on the phone trying to contact At&t tech support. HELP!!!
07-31-2014 10:51 AM
01-12-2015 1:25 PM
I too spent many frustating hours last night trying to resolve the same issue. The Web Assistance number mentioned in the previous reply 1-877-312-5550ext. 4 was the way
I found out the problem was that I had two different AT&T log in user names.
I was using the user name associated with att.net /yahoo accounts without success but what I should have done was used the user name I had associated with sbcglobal.net which was an email i had with AT&T before I subscribed to Uverse.
After resettting the password for the correct sbcglobal.net user name I was able to log in to my yahoo email with the same password.
Thanks everyone for the helpful messages.
09-04-2017 2:21 PM
I keep getting Authentication is required but it does not accept my password, so how do I get around this Have not had update on email since Aug.26th
06-26-2019 3:39 AM
I received a fishing email for a long time, then suddenly my email stopped working and I was unable to send or receive emails. i tried to reach yahoo and Bellsouth but somehow i was not able to reach them then i search my problem in google then i found a couple of website with good articles and i was following them and i got my problem fixed
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