Contributor
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1 Message
Yahoo Mail Password Reset
When I signed up for Uverse a number of months ago, AT&T merged my 15 year old yahoo email account with my At&t ID. Problem is, the att.net email and yahoo.com email are not truly linked. My yahoo mail log in password does not match up with my att.net mail password. I tried setting a new password through the At&t account management site as instructed, but my yahoo password still has not changed. Ack! I have spend an hour of my work time trying to change a password on a basic yahoo email account and do not have another hour to waste sitting on the phone trying to contact At&t tech support. HELP!!!
Pizzasteve510
Tutor
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7 Messages
10 years ago
I also had this experience, gave up, and now feel the need to change my password and the Yahoo mail interface will not allow me to change the password due to the "merger." Days invested in this and reached the same conclusion. The fact that AT&T has no posts at all in this thread and that neither Yahoo nor AT&T are willing to do anything to me suggests a collusion to do something illegal, which is called slamming. They are holding email accounts hostage illegally.
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ATTDmitriyCM
Former Community Manager
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10.4K Messages
10 years ago
Hello @Pizzasteve510 Thank you for posting!
I'm sorry you're having some problems with your email. Our team can help you with that! Please send a private message by clicking here with your name, phone number and the best time you can be reached.
Thanks,
Dmitriy
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caraarellano
Tutor
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7 Messages
10 years ago
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caraarellano
Tutor
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7 Messages
10 years ago
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caraarellano
Tutor
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7 Messages
10 years ago
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danielmaung
Contributor
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1 Message
9 years ago
I too spent many frustating hours last night trying to resolve the same issue. The Web Assistance number mentioned in the previous reply 1-877-312-5550ext. 4 was the way
to go.
I found out the problem was that I had two different AT&T log in user names.
I was using the user name associated with att.net /yahoo accounts without success but what I should have done was used the user name I had associated with sbcglobal.net which was an email i had with AT&T before I subscribed to Uverse.
After resettting the password for the correct sbcglobal.net user name I was able to log in to my yahoo email with the same password.
Thanks everyone for the helpful messages.
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Freckles244
Contributor
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1 Message
7 years ago
I keep getting Authentication is required but it does not accept my password, so how do I get around this Have not had update on email since Aug.26th
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Charcoalsparkle
Contributor
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1 Message
6 years ago
the link you provided does not work.
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Geekisquad
Contributor
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1 Message
5 years ago
I received a fishing email for a long time, then suddenly my email stopped working and I was unable to send or receive emails. i tried to reach yahoo and Bellsouth but somehow i was not able to reach them then i search my problem in google then i found a couple of website with good articles and i was following them and i got my problem fixed
5 ways to recover yahoo, Bellsouth, sbcglobal email accounts | Reset
Yahoo Bellsouth Customer Service Phone Number
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