Why do I keep getting a box pop up with an a "busy" message in the new email

Why do I keep getting a box pop up with an a "busy" message in the new email

I just got switched over to the new email format which I am still getting use to.  Now, I constantly get a box that pops up - it says:  

 

att.net Mail

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Accepted by topic author ILoveJesus777
‎09-30-2015 1:39 AM

Re: Why do I keep getting a box pop up with an a "busy" message in the new email

[ Edited ]

@ILoveJesus777  wrote:

I just got switched over to the new email format which I am still getting use to.  Now, I constantly get a box that pops up - it says:  

 

att.net Mail


 

 

Did you change your email service to or from AT&T about a year or so ago?

 

Trueswitch is a utility you would have installed to assist you when you transfered your email account.

 

They ceased providing software directly to consumers in May of 2013, but it is possible AT&T is using it still to move you to the "New" ATT/Yahoo mail.

 

You might check your installed programs for Trueswitch and uninstall it.

 

You could try clearing your browser history, cache, and cookies.

 

 

You can also go to your email page, click the little gear in the upper right and choose settings. On the left of the settings page, click on accounts. There it will list your ATT/Yahoo account and below that it will list additional accounts. Is the Trueswitch account listed there? If so you should be able to delete it.

 

 

 

 

 

 




__________________________________________________________
How can you be in two places at once, when your not anywhere at all?
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I really want to become a procrastinator, but I keep putting it off.
------------------------------------------------------------------------------------------------------
There are three kinds of people, those that can count, and those that can't.
------------------------------------------------------------------------------------
“Our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them." :Bertrand Russell

                              

Message 2 of 4 (4,044 Views)

Re: Why do I keep getting a box pop up with; message in the new email

Hi Joe,

Thank you for all the suggestions. Thankfully, after changing the theme I had chosen, closing down the browser, and clearing history - it seems to have stopped. I have had this account for over 15 years so I think it is a problem related to ATT switching all of the data over to the new email format. If it starts up again, I will finish your list of suggestions.

 

Sure appreciate the time you have taken to give me some ideas of what to do.

 

Cheryl

Message 3 of 4 (4,030 Views)
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Re: Why do I keep getting a box pop up with; message in the new email


@ILoveJesus777  wrote:

Hi Joe,

Thank you for all the suggestions. Thankfully, after changing the theme I had chosen, closing down the browser, and clearing history - it seems to have stopped. I have had this account for over 15 years so I think it is a problem related to ATT switching all of the data over to the new email format. If it starts up again, I will finish your list of suggestions.

 

Sure appreciate the time you have taken to give me some ideas of what to do.

 

Cheryl


 

 

No problem at all. Glad to be of assistance.

 

Be sure to stop back if you have any other isues or questions.

 

 

 

 

 




__________________________________________________________
How can you be in two places at once, when your not anywhere at all?
------------------------------------------------------------------------------------------------------
I really want to become a procrastinator, but I keep putting it off.
------------------------------------------------------------------------------------------------------
There are three kinds of people, those that can count, and those that can't.
------------------------------------------------------------------------------------
“Our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them." :Bertrand Russell

                              

Message 4 of 4 (4,017 Views)