Why am I receiving thes "sponsered" email spam?

Teacher

Why am I receiving thes "sponsered" email spam?

Why am I now receiving this "sponser" email SPAM? This is far from a free email service. Sticking these "sponsered" ads in our email is uncalled for.

Message 2 of 42 (3,178 Views)
Tutor

Re: How do I turn off the ad panel that appears when ever I check my mail?

Horrible service! I have had service with Bellsouth/ATT for about 40 year and Bellsouth email since they started there email service. I am an retired person and the reason why I have stay with the ATT service was to avoid all the advertising. Since ATT merged with yahoo my email experience is very annoying and more difficult to navigate through, everyday is there is more junk. I have advertising coming from every angle. This is an outrage! It is not me email anymore it is yahoo's to do as they please and all is probable for money. Very disappointed with the ATT service.

Message 1 of 42 (2,991 Views)
Tutor

Re: Why am I receiving thes "sponsered" email spam?

Yea, I am also not a fan.  I am keeping track of these as a list of people to not do business with, so far I have American Express, creditcards.com, lumosity...

I don't even care that they likely have no control over where there ads are placed. This is getting ridiculous.

Message 3 of 42 (2,932 Views)
Teacher

EMAIL INBOX LIST AD

[ Edited ]

REMOVE THAT LOUSY STUPID AD FROM THE TOP OF MY EMAIL INBOX LIST - NOW!!!!!!!!!!!! Man Mad

 

[Edited to comply with Guidelines]

Message 4 of 42 (2,934 Views)

Email Advert - Need TOTAL Opt Out

I am paying $12 month for 2 email boxes on AT&T. AT&T gives mailboxes away free now but you won't let me convert to the free model.  We have had these email addresses for 20 years. That is the only reason we keep paying.

 

With this new email browser we get these bothersome advertisements. I opted out of all of our browsers on all of the advert vendors as instructed elsewhere here by AT&T, but that does not stop the adverts.... only advertisers who "play nice".  

 

I was willing to keep paying my money to AT&T to keep me advert free, but I am not willing to do that anymore if you do not give me a way to stop AT&T from feeding me these adverts.  It is understandable to get adverts if the solution is advert-free.....  but now it is not.  I am not changing to a desktop mail client to download all that email to avoid adverts.

 

Please give me a way to completely shut off these adverts in this new webmail or we are going to finally make the shift of all email to our gmail accounts. We've been avoiding that for 10 years because of the pain involved.

 

 

 

 

 

Message 5 of 42 (2,913 Views)
Community Manager

Re: EMAIL INBOX LIST AD

Hello @KimRoeBiz 

 

An option to remove adds should be under your settings menu, a gear icon in the upper right corner.

 

Thanks,

Dmitriy


Rethink Possible


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Message 6 of 42 (2,901 Views)

Re: EMAIL INBOX LIST AD

I've "opted out" three different ways.

 

I still see these ads.

 

I am a paying customer of ATT and I have been for at least 8 years.  If this was a free service I can see trying to generate revinue using advertisements.

 

I need to know how to turn these off permantely. 

 

Let's make this happen.

Message 7 of 42 (2,884 Views)
Contributor

Re: EMAIL INBOX LIST AD

I opted out all i could(2 different sites besides yahoo) and there is still a ad at top everytime i load email , this really upsets me , I do not remember comcast's  email having anything like this so if i have to change my email adress (which will be a huge pain) I will also be changing cable/phone/internet provider, at&t is making enough money from us so this is a load!

Message 8 of 42 (2,855 Views)
Tutor

Re: EMAIL INBOX LIST AD

 
Message 9 of 42 (2,839 Views)
Tutor

Re: EMAIL INBOX LIST AD

I also opted out of these sponsored spam messages but they continue to appear in my inbox. Neither Yahoo nor AT&T seem to know how to stop this. AT&T has not said they will advocate for its users who don't want this product. AT&T can't give me a web site so I can complain directly to management. I don't like depending on an AT&T rep forwarding my concern with no way for me to receive feedback about the issue. I will be discontinuing all services with AT&T.
Message 10 of 42 (2,847 Views)
Contributor

Removing "sponsored email" from my webmail inbox.

The sponsored email at the top of the inbox is ridiculous. I guarantee (if the suggestions I've read are any indication) that this change is just too far. I don't care about the advertisements in a side window, but making it look like we have an email when it's just an ad is annoying, at best.
I've had this email address for almost 12 years through AT&T. I pay for my email address through AT&T, yet, for some reason, those that pay for their addresses have to deal with this junk.
I have a Gmail address, a Hotmail address, and a work address in addition to my "Yahoo" address. For some reason, none of those other providers have this stupid "Sponsored" email at the top of the list.
Not only am I now going to change my primary email, but I'm highly tempted to change my ISP as well. Time to start "shopping" I guess... And yes, I have already posted this with Yahoo.

Message 11 of 42 (2,861 Views)
Tutor

Re: EMAIL INBOX LIST AD

I do not see an option to opt out of the ads in my settings menu.  Where exactly is this option?  Can you provide a screen shot to help??  Could you give something a bit more detailed by way of instructions?

Message 12 of 42 (2,822 Views)
Community Manager

Re: EMAIL INBOX LIST AD

I don't have the new email, but from the tutorial video I noticed there is an option for "Add Free Mail", settings menu is the Gear icon in the upper right corner:

 

 

Dmitriy


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 13 of 42 (2,816 Views)
Teacher

Re: EMAIL INBOX LIST AD

[ Edited ]

I have also paid for AT&T internet and email (not to mention landline and cell phone) for years and I do not get that option for ad free mail when I click on the gear.  I don't really care about ads over to the side, but the one that is actually IN my inbox at the top is very annoying.

 

(I also find the new email is much slower to load new messages - and this is on a new computer with Uverse internet - I can't imagine how long it must take on an older computer!)

 

Editing to add that in the place of that "ad free mail" option, I have "about ads" - I have already "opted out" of interest based advertising, so that may be why - but either way, it does nothing to remove the advertising "email" in my inbox!

Message 14 of 42 (2,753 Views)

Re: EMAIL INBOX LIST AD

  Too bad the Ad Free Mail option shown in the video doesn't reflect reality here. Unless of course it requires Enable conversations to be checked. But I really like being able to sort mail by sender so I can do a quick visual scan for spam in the Inbox and non-spam in the Spam folder before downloading mail to my computer.

 

  There was some nastiness in an earlier thread about us users being set in our ways and resisting change/progress.  At work I migrated from Outlook to Gmail. There was a considerable learning curve but my experience with Gmail was pretty consistently positive.  I found Gmail to be richly featured, well thought out and pleasant to use.

 

  Contrast this with AT&T Yahoo mail. I started out with AT&T Worldnet in June 1996. After e-mail was farmed out to Yahoo I've seen the service go progressively downhill.  A few days ago I was notified that the missed-spam@att.net mailbox was not accepting mail because it was overflowing. This was a place to forward spam that one had missed in the browser and had been downloaded to one's email client. I suspect it was no longer functional after AT&T left Postini but now it appears it is not even monitored.

 

  So what does this all mean?

 

1) This new mail system probably was designed for smart phones and tablets.  The desktop and laptop market is fading and not a concern for upper management.

 

2) AT&T may want to cut its expenses for the e-mail business.  It may be low-balling Yahoo or Yahoo may even pay AT&T for the privilege of getting our eyeballs. Marissa may be the one cutting expenses and thus quality.

 

3) AT&T may want to get out of the Internet business.  This is kind of hard to imagine strategically but stranger things have happened.  Remember CEOs get paid for their contacts not their performance.  Make things bad enough so customers leave then they can shut it down claiming it's no longer a growth business.

 

The underlying assumption here is that no one in their right mind would insult customers with an advertisement as the first message in one's e-mail unless one didn't give a d-mn about them.

 

As I was gritting my teeth a few days ago I was wondering how much trouble it would be to move to a new email address and ISP.  Decided it was doable - have a few months of overlap, then cut the cord. And a small local ISP might be a tiny bit harder for the NSA to vacuum data from.

 

 

 

 

Message 15 of 42 (2,720 Views)
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