Tutor
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5 Messages
Where is the gear and print icons?
I have recently been updated to the new email. I'm not fond of it. Any help with the new email system tells me I can make some changes to my settings by clicking on the gear icon. I don't have one. I also don't have a print icon. Please someone direct me to a Help section for the newest email changes! I'm using IE9.
ATTDmitriyCM
Former Community Manager
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10.4K Messages
10 years ago
Hello mtv617, thank you for posting!
Do you have another browser you can try? It sounds like you might have a missing or outdated plugin, check for updates for Flash and Java.
Thanks,
Dmitriy
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k9jdk
Scholar
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251 Messages
10 years ago
Gear icon ---- upper right corner
Print --- under More -- look for 3 dots
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mtv617
Tutor
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5 Messages
10 years ago
I updated Flash and reinstalled the most recent version of Java. Still didn't work. Tried it on IE9, Chrome, and Firefox.
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ATTDmitriyCM
Former Community Manager
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10.4K Messages
10 years ago
I'm attaching a screenshot of those buttons (Marked with red marker), are you not seeing them in your web mail?
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