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MBentley731's profile

Tutor

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6 Messages

Friday, September 14th, 2018 4:33 PM

Where can I go to look for blocked messages?

I am having trouble with AT& T blocking legitimate messages. Where can I check blocked messages (I am not referring to spam). I have had legitimate senders blocked, with no way for me to retrieve their messages. I try to add new contacts first, especially with contractors sending me quotes, but it isn't always possible. 

Accepted Solution

Official Solution

Community Support

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231.5K Messages

6 years ago

Hey @MBentley731,

 

It is never the intention of the AT&T Postmaster staff to block legitimate mail. Unfortunately, legitimate messages are sometimes blocked as a result of our antispam and antivirus measures. We would like to fix these problems as soon as possible, but we need your help. Please email our block list group at abuse_rbl@abuse-att.net for more information or to find out how to unblock emails.

 

Let us know if you have further questions!

 

Rury, AT&T Community Specialist

Tutor

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6 Messages

6 years ago

This is NOT A SOLUTION! I still have nowhere to access blocked messages. I emailed the address provided and got no response. 

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