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K-A's profile

Teacher

 • 

23 Messages

Thursday, February 15th, 2018 8:45 PM

Weird Log In Page

Where has the traditional email log in page gone? When I try to log in to my email account, I see a page with line after line of text. It reminds me of a page of DOS from years ago except the font is fancier. After I fill in my info and click on the sign in button, another page superimposes itself over the first making it very difficult to read and continue with the sign in process. I called 1-800-288-2020 and got no help. Any ideas?

Accepted Solution

Official Solution

Teacher

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23 Messages

6 years ago

 I resolved the problem by deleting all browser history and cookies. The log in page looks and works now.

Expert

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15K Messages

6 years ago

Relaunch your browser.

Try another browser for comparison.

Teacher

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23 Messages

6 years ago

I get the same page in Chrome and Explorer. It's not the page I used to get in both of those browsers. Thanks for trying.

Teacher

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31 Messages

6 years ago

IF I delete ALL browsing history /cache (HOW?) will I " loose'/ trash  pictures, etc. or JUST the titles' of those pages I  visited?

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