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Upgrading your Browser from IE11

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Upgrading your Browser from IE11

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To continue enjoying and maximizing your att.net email experience, we ask that you please upgrade to a new web browser.  In the near future, Internet Explorer 11 will no longer be supported, therefore we ask that you upgrade to the latest Firefox or Chrome Browser.  If you opt to continue using your existing Internet Explorer web browser your mail experience will revert to AT&T’s ‘Basic Mail’.

 

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 1 of 55

Re: Upgrading your Browser from IE11

Which browser Firefox or Google Chrome is better to switch to from Prodigy.net?  Will all my contacts and information transfer?  Do I need to delete the old Internet Explorer?  Thank you

Message 2 of 55

Re: Upgrading your Browser from IE11

Will I be able to use my same email address that ends in prodigy.net?

 

Message 3 of 55
ACE - Expert

Re: Upgrading your Browser from IE11

Your email service has nothing to do with the browser you use to access it.  So if webmail was working in browser A it will still work in browser B.  You can have any number of browsers installed on your system.  If you are accessing email through the webmail there is nothing more you need to do since all the information (e.g., contacts, mailboxes, etc.) is part of the webmail.

 

I recommend you try browser A and B and decide for yourself which one you prefer.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Message 4 of 55
Community Support
Solution
Accepted by topic author Community Support
Accepted by ATTCustomerCare
‎07-09-2018 7:06 AM

Re: Upgrading your Browser from IE11

Updates are important! Make sure you download the latest update for your IE11 browser! Check the link above to learn more. 

 

David, AT&T Community Specialist 

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 5 of 55
Contributor

Re: Upgrading your Browser from IE11

Which system is more like internet explorer 11 with yahoo email

?

 

Message 6 of 55
Contributor

Re: Upgrading your Browser from IE11

rich text is a mystery to me

Message 7 of 55
Contributor

Re: Upgrading your Browser from IE11

I have firefox and chrome. How do I put my email on one of them.

 

Message 8 of 55
ACE - Expert

Re: Upgrading your Browser from IE11

@postman3411: When using the webmail you access your email as you have always previously done with your "old" browser, i.e., go to start.att.net and click the mail icon in the upper right.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 9 of 55
Contributor

Re: Upgrading your Browser from IE11

The web browsers are just a window to your email accounts, accessing  your email on firefox or chrome will be the same as in internet explorer.

Message 10 of 55
Contributor

Re: Upgrading your Browser from IE11

I   do not know what to do.I cannot get my  emails.When I finally did  I was asked about  getting a new browser?

 

Message 11 of 55
Contributor

Re: Upgrading your Browser from IE11

Que tengo que hacer para seguir usando mi correo ***@bellsoouth.net?

 

what happen to do for use my mail ***@bellsouth.net?

 

[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc]

Message 12 of 55
Contributor

Re: Upgrading your Browser from IE11

how will upgrading my browser to Chrome change the operating experience ?

 

Message 13 of 55

Re: Upgrading your Browser from IE11

Favorites are not showing up on Google Chrome? Any simple way to access? Should be automatic but doesn't seem to be.

Message 14 of 55
ACE - Expert

Re: Upgrading your Browser from IE11

Just using a different browser isn't going to "automatically" import your bookmarks (what you call "favorites) into the new browser (for example moving from Firefox to Chrome).  It's up to you to do it.  Some browsers have a menu option to import bookmarks directly from a specific browser you specify.  If not then you have to use your old browser to export its bookmarks (most browsers have that) and your new browser to import the exported bookmarks into it.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 15 of 55
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