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Unable to sign in to my yahoo email account - forgot password and unable to reset

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Unable to sign in to my yahoo email account - forgot password and unable to reset

I am unable to sign in to my email account (sbcglobal.net) on my iPhone or computer.

When try to reset password (my account password is not being recognized) I am unable to answer my security questions.

Help.

Thank you

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Accepted by Lingoes
‎02-12-2019 1:27 PM

Re: Unable to sign in to my yahoo email account - forgot password and unable to reset

Hi @vssvcglobal,

You are able to recover your password and change it so that you may remember it in the future. Please let us know if this is helpful to you. We are always happy to assist!  Lafayette, AT&T Community Specialist


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Message 2 of 4
Contributor

Re: Unable to sign in to my yahoo email account - forgot password and unable to reset

senior …. I am lost. @sbcglobal.net is it yahoo or att? I had my password saved all of a sudden its not there?? when I try to reset password it goes to att. att instructions are for me to go to my email and recover instructions to reset. OMG ! how do I get into my email if I don't have my password in the first place?

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ACE - Expert

Re: Unable to sign in to my yahoo email account - forgot password and unable to reset

I am lost. @sbcglobal.net is it yahoo or att?

It's an att "legacy" account.

 

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