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10-28-2018 2:59 PM
10-28-2018 2:59 PM
I have an old inactive email that was likely suspended. I signed into the account ten days ago and added it to the app on my phone however the account is still unable to send or receive mail. This is a big problem since I've given the email as an initial business contact and potential clients are not able to contact me yet.
Solved by: Go to Solution.
10-29-2018 3:11 PM
10-29-2018 3:11 PM
Hey @Newbiz,
Let us help!
Were you able to sign in to the old email via att.net? You may also try resetting your password. Additionally, we wrote a post with Email, Mail Client, Website & Features Troubleshooting steps.
Let us know if this helped!
Rury, AT&T Community Specialist