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Unable to log in to e-mail for a month


Unable to log in to e-mail for a month

All of a sudden I was unable to log in to my att email account.  I have always had my e-mail on my phone open automatically.  After I couldn't open my e-mail on my computer my phone said my log in for my e-mail was incorrect.  I wasn't even asked to log in and never had on my phone.  I have reset my password it's accepted then doesn't work.  So frustrated.  I really need access to my e-mail.  Getting sick and tired of lack of support from ATT.

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Accepted by Administrator (Administrator)
Accepted by ATTKevin
‎12-03-2018 3:17 PM

Re: Unable to log in to e-mail for a month

Hi @Gratbditw!

We'd love to help you here! what type of email are you using? Is your email a free email or is it associated with an AT&T account? You can clear cache, cookies and browsing history on your device and then try again.

You can also view this article to get more tips on how to Reset and fix your Email.

We're here!

Yetty, AT&T Community Specialist

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