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The SENT folder is not an Inbox


The SENT folder is not an Inbox

One of the most contentious changes in the webmail format has been the substitution of ME for the more informative 'Recipient" in the Sent folder.   I did some searching on the Yahoo "uservoices" boards and discovered that, although numerous users have complained about this, Yahoo reps keep closing the complaints with a dysfunctional suggestion to disable conversations.  Reps here favor reversion to Basic mode.


Both are  poor workarounds because either way, the user must forfeit the  benefit from conversations in other folders just to get a usable Sent folder.  If the designers really think that conversations are good, why did they construct the webmail client so that users choose between using their Sent folders or conversations?


The Sent folder is not an inbox.   Every other mail client ever developed recognizes this and includes the Recipient's name in all views of its contents.  For some reason, the Yahoo developers refuse to acknowledge their mistake and keep acting as though users "just don't understand".  In realitity, it's the Yahoo folks who don't understand.   We need to keep posting/voiting on this issue until they do.


In addition, whoever is responsible for the relationship between AT&T and Yahoo should be serving as an advocate for AT&T customers and raise this with the design team.

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Community Manager

Re: The SENT folder is not an Inbox

Hello @athenian 


Thank you for your constructive feedback. We will be sure to share it with the right people.



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