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Slow Browse & Website Issues - AT&T Has You Covered

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Slow Browse & Website Issues - AT&T Has You Covered

 Browser.pngWelcome to the Browser & Website Hub! 

 

Having browser trouble? Does it take a while to load? Does your cursor spin? Do you see an hour glass? Are pictures not loading correctly? I have you covered and put together solutions that will help. Check them out below. 

 

Gaming Troubleshooting 

Learn how to open your NAT

 

Website and Browser Issues 

Improve Browser Performance- Sometimes your browser has to be cleaned up and updated. Learn how! 

Learn How To Flush DNS - Flushing DNS can help improve browser performance. 

Disable IPv6 - Resolves slow loads and browser hangups.

 

Unsupported Browsers For AT&T Sites

Edge Browser - Update it today!

Internet Explorer 11 - Update it today!

 

Viruses and Spyware

Viruses and Spyware are a pain. Not only can they affect your browser performance but the performance of your PC. AT&T offers its Internet subscribers Virus Protection Power by McAfee.

You can download it now. All you need is your AT&T Member ID and password!

 

Download the AT&T Security Suite Power by McAfee today!

 

Other Great Resources 

Supported Operating Systems and Software - Learn what you need to have the best online experience!  

Supported Browsers - Wondering which browser you can use?  

Learn About Web Browsers - Want to get a little more detail about browsers?

 

Need Help?

Check out our Support Center!

 

ChrisZ, AT&T Community Specialist 

 

 

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Accepted by topic author Community Support
Accepted by ATTCustomerCare
‎07-05-2018 5:20 PM

Re: Slow Browse & Not Loading - Troubleshooting From The AT&T Community

Is your browser acting up? Check out the article above to learn how to get it back up and running!

 

ChrisZ, AT&T Community Specialist 

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 2 of 6
Contributor

Re: Slow Browse & Not Loading - Troubleshooting From The AT&T Community

My browser is working PERFECT for everything else except AT&T login. Page is unresponsive and doesn't login. Keeps spinning... "Processing..." AT&T used to have a GREAT website: easy to use, never login problems, everything we needed. Ever since the last big website update, the website is slow, laggy, and I can't log in half of the time - this includes after clearing cache, cookies, and history.

Message 3 of 6
Contributor

Re: Slow Browse & Not Loading - Troubleshooting From The AT&T Community

Agreed.... I have nothing but headaches each month when I try to log in TO PAY MY AT&T BILL.  I click on the my AT&T link and click "pay my bill"----all I get is a spinning circle with "Please give us a moment. We're almost there!" Why in the world can't they get something as basic as bill pay figured out? I'm guessing that I wouldn't have this trouble with Verizon...

Message 4 of 6
Contributor

Re: Slow Browse & Not Loading - Troubleshooting From The AT&T Community

I want my access to my emails though AT&T Simple and short.  Had the same email address and password for about 15 years so why won't it recognize me now.

I need my email asap.

Message 5 of 6
Contributor

Re: Slow Browse & Not Loading - Troubleshooting From The AT&T Community

Took computer to computer repair company yesterday and they said they had had many people with same problem.   I need this fixed since they said it was on your side.

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