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Slow Browse & Not Loading - Troubleshooting From The AT&T Community

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Slow Browse & Not Loading - Troubleshooting From The AT&T Community

 Browser.pngWelcome to the Browser & Website Hub! 

 

Having trouble with your browser? Is it lagging? Does your cursor spin, or do you see an hour glass? Does the page take a while to load? Is the page missing images? We have solutions below that will get your online experience back on track! 

 

Website and Browser Issues 

Improve Browser Performance - Sometimes your browser has to be cleaned up and updated. Learn how! 

Learn How To Flush DNS - Flushing DNS can help improve browser performance. 

Disable IPv6 - Resolves slow loads and browser hangups.

 

Unsupported Browsers For AT&T Sites

Edge Browser - Update it today!

Internet Explorer 11 - Update it today!

 

Viruses and Spyware

Viruses and Spyware are a pain. Not only can they affect your browser performance but the performance of your PC. AT&T offers its Internet subscribers Virus Protection Power by McAfee.

You can download it now. All you need is your AT&T Member ID and password!

 

Download the AT&T Security Suite Power by McAfee today!

 

Other Great Resources 

Supported Operating Systems and Software - Learn what you need to have the best online experience!  

Supported Browsers - Wondering which browser you can use?  

Learn About Web Browsers - Want to get a little more detail about browsers?

 

Need Help?

Check out our Support Center!

 

ChrisZ, AT&T Community Specialist 

 

 

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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‎07-05-2018 5:20 PM

Re: Slow Browse & Not Loading - Troubleshooting From The AT&T Community

Is your browser acting up? Check out the article above to learn how to get it back up and running!

 

ChrisZ, AT&T Community Specialist 

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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