11-05-2011 11:19 AM
When I signed up with ATT internet/home phone about 4 years ago, I was given a Yahoo/Sbcglobal email account. I have been hacked at my sbcglobal.net account and when I try to reset my password, I am sent to the Att website(which recently changed so actually I am sent again to the new Att website(grrrrrrrr). I changed the password for my Att account(which I knew then would only change it for my true Att internet/home phone account, not my email, but that was the only option for changing a password that I was given), and of course my sbcglobal.net password is still the same. Please help this is so very frustrating. I hope all of this makes sense.
11-14-2011 3:38 PM
I am having the exact same problem... Are there any ATT moderators out there reading this??? I need a soultion!
11-15-2011 6:41 AM
I have the same problem. I got the ATT staff to expunge the sbcglobal account, but, like u said, it's still spamming all these people because i can't change the password..
11-15-2011 7:08 AM
11-01-2013 5:59 PM
I was having the same problem, and I was finally able to change it by going here:
Hope it works for you.
05-26-2014 9:03 AM
Thank you SO MUCH! I didn't think I was ever going to get out of the loop nightmare described by others.
05-28-2014 11:40 AM
This is now 2014 and this link still works to allow me change my email password as well as my ATT password.
07-27-2014 5:33 PM
Thanks - that link works, BUT
even changing my password has not stopped the onslaught of Mailer--Daemon emails in my Spam folder. Today it was over 700 of them. Any ideas? I had hoped changing password would take care of this spam problem. Basically I think AT&T/Yahoo/SBC is one hot mess
12-14-2016 9:25 AM - edited 12-14-2016 9:46 AM
I have the same issue with my sbcglobal.net account as above, but unfortunately nothing allows me to change the password. Worse, the account is locked by AT&T and I am no longer their customer! I have called them to no avail.... Any ideas on how to reset the account password would be greatly appreciated!
12-17-2016 4:43 PM
I have the same problem. Called AT&T help and did not receive an answer. They can't seem to understand that changing your AT&T password does not change Yahoo password. I am
not sure what to do next. I cancelled my internet but retained my sbcglobal account. Is that the problem?
04-18-2017 9:41 AM - last edited on 04-18-2017 10:20 AM by Phil-101
I have been hacked on my email account. I need to change my password, but don't know how. I would like to write the steps down so next time I will know what to do. Martha *** email account ***
[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
04-18-2017 12:20 PM
04-18-2017 12:31 PM
I am sorry to hear that! Click this link for instructions for resetting your email password: https://www.att.com/esupport/article.html#!/dial-up/KM1009464
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