Contributor
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1 Message
Sbcglobal.net vs ATT trying to change my password
When I signed up with ATT internet/home phone about 4 years ago, I was given a Yahoo/Sbcglobal email account. I have been hacked at my sbcglobal.net account and when I try to reset my password, I am sent to the Att website(which recently changed so actually I am sent again to the new Att website(grrrrrrrr). I changed the password for my Att account(which I knew then would only change it for my true Att internet/home phone account, not my email, but that was the only option for changing a password that I was given), and of course my sbcglobal.net password is still the same. Please help this is so very frustrating. I hope all of this makes sense.
MKColbert
Contributor
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1 Message
7 years ago
I have the same problem. Called AT&T help and did not receive an answer. They can't seem to understand that changing your AT&T password does not change Yahoo password. I am
not sure what to do next. I cancelled my internet but retained my sbcglobal account. Is that the problem?
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Tlj5uk
Contributor
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1 Message
7 years ago
I have been hacked on my email account. I need to change my password, but don't know how. I would like to write the steps down so next time I will know what to do. Martha *** email account ***
[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
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Callie-2014
Contributor
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2 Messages
7 years ago
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MNM_315
Mentor
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53 Messages
7 years ago
I am sorry to hear that! Click this link for instructions for resetting your email password: https://www.att.com/support/article/dial-up/KM1009464/
(edited)
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