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SBCGLOBAL.NET MAIL SETTINGS HELP Please.
The last 3 months having problems with my AT&T -- YAHOO sbcglobal.net account, Seems at&t yahoo split up and now my account works for 3 or 4 days then doesn't work for 3 or for 4 days. Just weird. I am using win10 and outlook 2016 also settings for POP3, I have used Imap and every thing else I can think of but the Pop3 settings have worked for the last 5 days until today. I can receive emails but out bound mail gets stuck. the error message below doesn't make sense because I have it set up to use the same server settings as the incoming server which works? and I have it set up with POP3 settings using inbound.att.net and outbound.att.net which work for days at a time. Can anyone help me get my mail working? Thank You.
ERROR MESSAGE after click send email
Task '@sbcglobal.net - Sending' reported error (0x80042109) : 'Outlook cannot connect to your outgoing (SMTP) email server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'
Accepted Solution
Official Solution
ATTHelp
Community Support
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230.7K Messages
5 years ago
Hello @greentom,
Your incoming server settings should be set to imap.mail.att.net, while your outbound will be set as smtp.mail.att.net. For more information on setting these up in your outlook check out our Email Troubleshooting support article. Let us know if you have any further questions.
James C., AT&T Community Specialist
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_xyzzy_
Expert
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15K Messages
5 years ago
Try using a secure mail key in place of your password in your email client(s). Read this (which includes a link to how to create a secure mail key).
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greentom
Tutor
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4 Messages
5 years ago
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_xyzzy_
Expert
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15K Messages
5 years ago
Can you change your account password. I am not suggesting you use it in place of the secure mail key but change the account password anyhow (Forgot ID/Password) if that is possible. For legacy accounts like yours sometimes (not always) changing the account password fixes account email login problems for some of these users. Indeed, I forgot to ask, can you even log into the webmail with your account and password? If not, can you after changing the password?
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greentom
Tutor
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4 Messages
5 years ago
Well I am giving up until tomorrow at least I can go on line and get email, but it has changed to YAHOO MAIL. Was AT&T YAHOO MAIL, but I had had to update my password TODAY to get into it. None of this makes any sense to me. THANK YOU FOR ALL YOUR TIME AND TROUBLE.
Task '@sbcglobal.net - Receiving' reported error (0x80040900) : 'The server name you entered cannot be found on the network (it might be down temporarily). Verify that you are online and that the server name is correct.'
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ATTHelp
Community Support
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230.7K Messages
5 years ago
Hi, @greentom.
Have you reviewed all of the Outlook settings to make sure nothing was changed for some reason or another? That error typically means the server information was entered incorrectly or you are having internet connection issues.
Let us know if this helps, so we know how to proceed.
John, AT&T Community Specialist
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greentom
Tutor
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4 Messages
5 years ago
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ATTHelp
Community Support
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230.7K Messages
5 years ago
Thanks for letting us know that it's back up and running, @greentom!
While we know it is convenient to use services such as Microsoft Outlook, AT&T does recommend that you access att.net for the best experience with your emails. We hope that you don't run into any more issues, and if you need any further assistance, let us know.
John, AT&T Community Specialist
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