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1Tumbleweed's profile

Contributor

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3 Messages

Monday, June 17th, 2019 4:34 PM

SBCGLOBAL ACCOUNTS TOGGLE

I can no longer sign into both the original account, then a sub account and toggle between the two. I have to sign out of one and then into the other. This is very time consuming. Don't know what happened. This used to work properly.

Accepted Solution

Official Solution

Community Support

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230.7K Messages

5 years ago

Thanks for reaching back @1Tumbleweed,

 

I've done some digging around into the toggling functionality for email accounts and unfortunately this feature has indeed discontinued. We understand the inconvenience this may cause and appreciate your feedback.

 

Check out this page for the Latest Help, Featured Updates, and More About Email.

 

Thank you for contacting the AT&T Community Forums Team.

 

Denise, AT&T Community Specialist

Community Support

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230.7K Messages

5 years ago

Hello @1Tumbleweed,

 

Thank you for reaching out to the Community, we can help provide a possible solution to help you toggle between accounts.

 

Have you tried to Clear Browser History, Cookies, and Cache?

 

We suggest you visit this Forums article for Email Troubleshooting Information from AT&T. You'll find additional information and troubleshooting steps.

 

Let us know if this helps!

 

Denise, AT&T Community Specialist

 

 

 

Expert

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15K Messages

5 years ago

There are lots of threads on this topic.  At this point either it's a new 'er, "feature" or it's simply broke.  I have not seen any definitive info on whether this is being worked on nor an ETA if it is.

Contributor

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3 Messages

5 years ago

##-The toggle between email accounts quit working after the latest update from ATT for email accounts. When are they going to address this problem? Please type your reply above this line -##
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