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Remove IP address from blacklist

Our company is being blacklist from AT&T. When our employees email their home email accounts they receive a bounce back email. I have emailed the abuse with no response back, I did talk with McAfee  and they did clear us from their list. I have read a bunch of blogs and tried different links for ATT nothing has worked. Who can I speak to and get this resolved.


flpd599.prodigy.net #553 5.3.0 flpd599 DNSBL:ATTRBL 521< >_is_blocked.For assistance forward this email to abuse_rbl@abuse-att.net ##

Original message headers:

Received: from  ([fe80::f940:bb94:7b63:42dc]) by[fe80::f940:bb94:7b63:42dc%11]) with mapi id 14.03.0435.000; Wed, 23 Jan 2019 12:45:54 -0500From:  Subject: TestThread-Topic: TestThread-Index: AdSzQ3qU/COOiLvSRQ2dI+ypOyW1UQ==Date: Wed, 23 Jan 2019 17:45:53 +0000Message-ID: Accept-Language: en-USContent-Language: en-USX-MS-Has-Attach: yesX-MS-TNEF-Correlator:x-originating-ip: []Content-Type: multipart/related;        boundary="_004_849089193A64204F876DFAB289F699C613FFBA33UCS03EXunitedlo_";        type="multipart/alternative"MIME-Version: 1.0

Message 1 of 3
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Accepted by pfdrinstr
‎01-25-2019 5:53 AM

Re: Remove IP address from blacklist

Hello @pfdrinstr,


Thanks for reaching out to us here in forums, we're happy to  help with your inquiry.


Please visit the AT&T Postmaster Website, you'll find support to resolve your email issues here.


We hope this helps!



Denise, AT&T Community Specialist

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Message 2 of 3

Re: Remove IP address from blacklist

I am having trouble getting my IP address removed from your blacklist. I have made the request to have it removed several times in the past week and received responses that it was being worked on, but 5 days later it still doesn't work. This is a new IP address that was recently assigned us and prior to this we had no trouble.

The response is

flpd599.prodigy.net #553 5.3.0 flpd599 DNSBL:ATTRBL 521< >_is_blocked.For assistance forward this email to abuse_rbl@abuse-att.net ##


Can you help me please to get this done ASAP



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