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Re: loginprodx.att.net is not responding

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Re: loginprodx.att.net is not responding

I'm having the same problem everyone else is having. Can't get into my bellsouth.net email in my Yahoo mail.  I've already cleared my cookies and cache files.  This is driving me CRAZY! Several days of only being able to use my cell phone to view emails. Can't get much work done. This happened about a month ago also. Don't know what else to do.

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Message 1 of 9
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Accepted by ATTKevin
‎07-01-2019 2:54 PM

Re: loginprodx.att.net is not responding

Hi @mdcpsl,

 

We will be happy to help!

 

Sbcglobal is an att (legacy) account which is why yahoo told you it was att causing the problem and why I asked what your domain was to be sure.  IMO it's both att and yahoo's problem.  There are many other posts in these forums reporting the same problem you are having.  Standard recommendation is try changing your password and logging in through att's home/portal page, https://soc.att.com/2KOWTdc, not yahoo's. 

 

 

 

Hope this helps!

 

Lafayette, AT&T Community Specialist


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Message 2 of 9
Tutor

Re: loginprodx.att.net is not responding

 att's home/portal page, soc.att.com/2KOWTdc still isn't working for me. The home page comes up but when I click on sign-in it takes me to loginprodx.att.net/FIM/sps/ATTsyn/saml20/login and then it says The Site Can't Be Reached.

 

Message 3 of 9
Tutor

Re: loginprodx.att.net is not responding

I am having the same issue with my sbcglobal.net account.

Message 4 of 9
Tutor

Re: loginprodx.att.net is not responding

Also having same issues as everyone else! Can't access ATT email because not responding!

Message 5 of 9
Tutor

Re: loginprodx.att.net is not responding

I was able to log into my ATT/SBCGlobal email just now after not being able
to for the past day or two! Yahoo!
Message 6 of 9
Tutor

Re: loginprodx.att.net is not responding

I also was able to login to ATT sbcglobal.net email just now! A miracle. Chrome browser. The email did work earlier, though, when I tried Firefox and Microsoft Edge. ATT email must have issues with Google Chrome??? Seems resolved at the moment. Lots of ATT email issues in June and July. 

Message 7 of 9
Tutor

Re: loginprodx.att.net is not responding

I just got in as well - thanks!
Message 8 of 9
Tutor

Re: loginprodx.att.net is not responding

I was just able to log in as well -WHEW! Now I want to transfer my important info to another account! 
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