Problem with Logging In my email

Tutor

Problem with Logging In my email

I have an   sbcglobal.net.  When I try to log in it says that its invalid. The same day in the morning I was able to to log in and check my email. Later that day I kept on getting this error. I have my email linked to my ipod also. It says that I cannot access my email. In my opinion I believe that my email was hacked. 

Message 1 of 5 (1,874 Views)
Former Moderator

Re: Problem with Logging In my email

Ras Tuk,

 

     Please do some Email trouble shooting with the following link. This will help you discover if your account has indeed been hacked

 

Email troubleshoot

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I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
Message 2 of 5 (1,835 Views)
Tutor

Re: Problem with Logging In my email

I am not able to check any of these solutions because i cannont log in. There is no way for me to sign in. 

Message 3 of 5 (1,831 Views)
Contributor

Re: Problem with Logging In my email

I have the same problem. Still no help!!!
Message 4 of 5 (1,749 Views)
Highlighted
Employee
Solution
Accepted by ATT_James (Former Moderator)
‎09-30-2015 1:39 AM

Re: Problem with Logging In my email

Hi all.  Please take a look at these links for additional assistance.

 

Email server settings (POP and SMTP)

 

Change or reset your AT&T passwords

 

If you still have concerns or no resolution, please send a private message via  to:  ATTCustomerCare with your name and contact information.

 

Thanks so much!  ~Delia



Rethink Possible

For account specific help, please send a private message to ATTCustomerCare

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 5 of 5 (1,662 Views)