Pro internet suddenly very slow downloads

Teacher

Pro internet suddenly very slow downloads

I bought the Pro high speed internet package about 6 years ago.  I purchased that one specifically for the photo, movie and music downloads. I've been noticing in the last year or so that it has been taking forever to download pictures, music, and Youtube videos.  Everything on my computer checks out fine.  Any ideas as to why it has gotten so slow? 

1,882 Views
Message 1 of 3
Highlighted
Former Moderator

Re: Pro internet suddenly very slow downloads


zepians wrote:

I bought the Pro high speed internet package about 6 years ago.  I purchased that one specifically for the photo, movie and music downloads. I've been noticing in the last year or so that it has been taking forever to download pictures, music, and Youtube videos.  Everything on my computer checks out fine.  Any ideas as to why it has gotten so slow? 



zepians,

 

     I have a few links for you to try that will hopefully get your speeds back to normal.

 

  This first one is for the trouble shooting of slow speeds.

 

                             Slow Speed Troubleshoot

 

   This link talks a bit about internet speeds and includes a speed test link to test and see if your in the proper range.

 

                             Speed Test and Understanding Internet Speeds

 

Thank you for your time,

James

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
Tags (1)
Message 2 of 3
Teacher

Re: Pro internet suddenly very slow downloads

I went to speedtest.net and it showed me a ping of 26ms; download speed of 2.04mbps; and upload speed of .43mbps

Message 3 of 3
You must type a description before you click preview or reply.
Share this topic
Announcements

Having trouble with your email? Need to change your password? Has your email been hacked? Check out the links below for help! Don't Forget To Search The Forums - your question may have been answered already!

Service acting up? Click here to troubleshoot now!

Additional Support