07-30-2018 3:18 PM
Solved by: Go to Solution.
07-31-2018 4:20 PM
We're here to help! To get the needed help regarding your email concern, please send an email to email@example.com.
You can also get more details on RBL IP Unblock & Delist Request.
Let us know if you need anything else!
Yetty, AT&T Community Specialist
08-27-2018 9:36 PM
Hello Yetty. It would be great if you could confirm that messages sent to actually are getting through at this time. I've been sending messages to that address since June, and all I ever get is an automated response that tells me to wait 24-48 hours for the problem to be resolved. But the problem has not been resolved yet. Is there anything that I can do to actually get a resolution that lets my customers get the emails that they are looking for from our system?
11-19-2018 12:12 PM
So I've sent numerous emails to your block-list group to no avail, we are a small MSP company and you're really creating major disruptions for one of our customers. Their business needs to constantly communicate with recipients in the domain sbcglobal.net and you are blocking our mx from delivery. Since you are not responding to our inquiry for two weeks now I would like to request your support here. Apparently one of our DNS admins had made a mistake while setting the reverse zone, this was since corrected and all remediation measures have been completed.
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