Contributor
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Parental controls for NVG 599
I'm going absolutely batty.
So -- I'm trying to figure out how to set parental controls for INTERNET using the NVG 599.
I found some software on the att.com site - but that only seems to work up until Windows 7.
I've "chatted" with 3 agents, and phone another agent. The agent I phoned gave me a phone number to call -- and that tech support phone number doesn't work without me enterting an AT&T phone number (I don't have an AT&T phone number 🙂 all our phones are with T-Mobile)
I mean - this shouldn't be THAT hard -- I'm probalby not the only parent on the planet that might WANT my child to have access to WiFi at 3 PM -- and NOT have access to WiFi at 3 AM and might want to be able to turn OFF WiFi at 5 PM if homework is not yet done.
And I REALLY don't want to change the WiFi passwords every time I want to add / restrict the access for one person (I mean do you KNOW how many devices are in the average family).
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Official Solution
skeeterintexas
ACE - Expert
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27.6K Messages
7 years ago
Bottom line: AT&T Internet Parental Controls does not currently support Windows 8 or Windows 10 or Mac computers.
You could run a second router behind the ATT router that would provide the limits you want and would work with Windows 10.
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ThomE.Berard
Contributor
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1 Message
7 years ago
Ok. It's a shame ATT can't keep up with tech. Could you provide instructions for installing a second router. Also, what is a good router to buy for that purpose?
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