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My email server has been put on ATT blocklist, my users can't email anyone at ATT hosted address!

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My email server has been put on ATT blocklist, my users can't email anyone at ATT hosted address!

Can someone please help in resolving this issue :

 

553 5.3.0 flph823 DNSBL:RBL 521< xxx >_is_blocked.For assistance forward this email to abuse_rbl@abuse-att.net

 

I've emailed abuse_rbl@abuse-att.net twice in the past two days, but haven't heard back from them.  Not being an ATT customer myself I can't simply call ATT tech support, and my users can't email anyone on an ATT hosted email address re: @Pacbell.net , @sbcglobal.net, etc.

 

I've tried scouring these posts for solutions but can't find any.   

 

http://rbl.att.net/cgi-bin/rbl/block_admin.cgi isn't working at all, not even resolving a web page

 

IS THERE ANYONE OUT THERE THAT CAN ASSIST ME IN REMOVING MY EMAIL SERVERS IP FROM ATT BLOCKLIST.

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Message 1 of 4
Administrator

Re: My email server has been put on ATT blocklist

Merry Christmas @goldmancomputer

 

We understand that you have already emailed the black-list team twice.  Thank you do doing that. They have received your request and they will be assisting you momentary. Thank you for patience in this matter.

 

Matthew, AT&T Community Specialist


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Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 4
Solution
Accepted by Administrator (Administrator)
Accepted by ATTKevin
‎12-28-2018 12:24 PM

Re: My email server has been put on ATT blocklist

The issue seems to have been cleared.  Thank you for your attention to this matter.

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Message 3 of 4
Administrator

Re: My email server has been put on ATT blocklist

Hello @goldmancomputer,

 

We are happy to be of assistance! If you need us in the future please do not hesitate to reach back out. Thank you for being a valued member of the AT&T family!

 

James C., AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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