08-02-2011 1:19 PM
I recently signed up for the 3mbps Uverse High Speed internet. My problem is that I'm only recieving and average of .15 mbps. I've already made sure that the signal is not the problem because I've placed my modem and router in an optimal location. I think the problem is something to do with the modem, but I could be wrong there. I connected directly to the modem and looked up the statistics. However, I'm no professional on how to read them, so I would appreciate it if someone could give me input. Here they are:
To Modem To Internet
Data Rate (kbps) 224 256
SNR Margin (dB) 1.0 7.0
Line Attenuation (dB) 63.5 31.5
Output power (dBm) 11.7 11.9
Loss of signal 0 9996
Loss of frame 0 0
CRC Errors 50360 221
The things that stand out to me the most are the Loss of signal and the CRC errors. Those both seem like higher than normal numbers. Although, I'm not exactly sure what the 'normal' numbers look like. I'd appreciate any feedback. Let me know if you need more info!
Solved! Go to Solution.
08-03-2011 6:20 PM
01-13-2012 9:51 AM
Your note on interpreting the statistics on this modem was very useful. Can you point me to any document that provides an explanantion of the full Technician Readout that can be generated from this modem?
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