McAfee availability

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McAfee availability

When I signed up for ATT internet, do I get Mcafee virus protection for free for as long as I have ATT-internet?  The ATT web pages say "yes" it is a continual service (it promises continual update service, etc) , but I just had an interchange with with ATT chat people who say that ATT only provides McAfee for a year and that I must buy McAfee direct from McAfee after that.  Who knew?   

Message 1 of 4 (2,721 Views)
Former Moderator
Solution
Accepted by ATTDelia (Employee)
‎09-30-2015 1:39 AM

Re: McAfee availability

Lyell,

 

 

     I'm sorry that you were misinformed on having to pay for McAfee. I have checked with numerous residential customer service reps and they have all informed me that McAfee will be free for as long as you have your account and meet the requirements.

 

Requirements: All AT&T U-verse customers and AT&T DSL customers with Internet speeds of 3.0Mbps or higher are eligible for a free subscription.

 

Thank you,

James

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Message 2 of 4 (2,684 Views)
Employee
Solution
Accepted by ATTDelia (Employee)
‎09-30-2015 1:39 AM

Re: McAfee availability

Hey there I am adding a link to the article for confirmation!  ~Delia

 

Download and install AT&T Internet Security Suite powered by McAfee



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For account specific help, please send a private message to ATTCustomerCare

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Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 3 of 4 (2,609 Views)
Contributor

Re: McAfee availability

we have been using u-verse for two years. Mcafee comes with the package for lifetime of service, at least in our area, SoCal.

Message 4 of 4 (627 Views)