Contributor
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3 Messages
Mac Mail OSX- Receive but not send
Mac Mail receives but does not send e-mail. I have followed AT&T step by step procedure to set-up outgoing server, which is Bellsouth.net.
"For IMAP accounts, enter imap.mail.att.net for the Incoming Mail Server, and smtp.mail.att.net for the Outgoing Mail Server (SMTP)." The outgoing Mail server gives me a drop down menu choice of Bellsouth.net or Edit SMTP and says to select it. Next instruction is:
Verify: "The Server Name is outbound.att.net or smtp.mail.att.net." The smtp.mail.att.net is in a box at the top
"Use default ports (25, 465, 587) is selected." There's no such place to select, but there is a Port spot to insert a number. Later it tells me to use 993. So I insert it there.
"Use Secure Sockets Layer (SSL) is selected." and it is.
Next instructions:
"Select the Advanced tab." I did
Verify that:
"SSL checkbox is selected". It is
"The Authentication field is set for Password." It is
"On the same tab, enter the following:
For POP accounts, the Port is 995.
For IMAP accounts, the Port is 993." I did. And return to previous window and enter it there in the "Port" space
"Close the window."
And after this I still get the error message; can receive, can't send. Asks for my password; I enter it (it's the correct one), and get "can't connect to bellsouth server.
When I use browser and Att/Yahoo mail directly, can send and receive.
Use Secure Sockets Layer (SSL) is selected.
Accepted Solution
Official Solution
ApexRon
Professor
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2.2K Messages
7 years ago
I found out this morning that Apple has a neat website to confirm what your email settings should be: Apple email Lookup
Let me know.
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grif3015
Contributor
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3 Messages
7 years ago
IT WORKED! MANY THANKS!
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simpson4291
Contributor
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1 Message
7 years ago
I spent all day trying to figure out why I couldn't send email from my AT&T email account from the 3rd party Mac email service. I called AT&T (they were absolutely NO HELP!!!) I deleted and re-added the account, tried changing all sorts of setting, then I finally discovered if I use smtp.mail.yahoo.com as the SMTP server, it works!!!
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scottoo
Contributor
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1 Message
6 years ago
I went to edit smtp server settings from mail/accounts/outgoing/ on my mac, pressed "+" and then went to my iPhone and got into the same set of outgoing server settings and copied them over. This is working now for me.
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mangogarcia
Teacher
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4 Messages
6 years ago
ApexRon's suggestion worked for me. Used https://www.apple.com/support/mail-settings-lookup/ to find accurate outgoing SMTP info (for my e-mail address), created a "new" outgoing server in the list for outgoing servers in my Mac mail program (using the info Apple gave me), made sure this "new" server was selected, AND had "use only this server" checked. So far so good.
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_xyzzy_
Expert
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15K Messages
6 years ago
Those are the att documented servers specified here and they are not that new anymore!
(edited)
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mangogarcia
Teacher
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4 Messages
6 years ago
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Medinacat
Contributor
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2 Messages
5 years ago
still getting this message:
This message could not be sent. It will remain in your Outbox until it can be sent.
This message could not be sent because your account does not have a preferred outgoing mail server. Select an outgoing mail server from the list below.
help, please!
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_xyzzy_
Expert
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15K Messages
5 years ago
@Medinacat
Email clients, when properly configured, do work, even on att/yahoo email. I use Thunderbird myself. Here's some things to try:
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